# Service bulletin 0800717

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10224734
- Published by NHTSA: 2022\-10\-24
- Manufacturer's number: 0800717
- Manufacturer's date: 2017\-08\-10
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

## NHTSA's summary

UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements Customers may experience one or more of the following:Radio freezes and resets after start\-up. Vehicle Finder feature on Sirius® Guardian inoperable. Heated seats will not turn on from controls screen \(Sales Code UAQ\). Arabic translation issues \(Sales Code UAQ\). Radio resetting. Radio controls and or touchscreen freezing up or becomes inoperative. Rear view camera does not display on the screen \(unless the screen is bluewhich indicates a poor camera connection\). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the clusterbrightness. Map screen does not return after rear view camera clears. Performance Control\&Performance Page app not performing as expected. Bluetooth phone call audio too low \(requires volume levels above 30 to be audible\). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM \(Sirius XM\) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no service during a good signal strength \(U.S. Market Only\). Head unit displays? Connected Services Not Active? after successful enrollment \(U.S. Market Only\). In Vehicle Help \(IVH\) issue on app \(U.S. Market Only\). Assist calls not getting connected \(U.S. Market Only\). Customers may also experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code \(DTC\) has been set: B1560\-13 \- Cellular Antenna\-1

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10224734-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10224734-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Trouble codes named

B1560

## Vehicles listed

- 2017 CHRYSLER 300
- 2017 DODGE CHALLENGER
- 2017 DODGE CHARGER

## Other bulletins for the same vehicles and component

- [9100263](/bulletins/10247412.md), 2023-12-18, Service bulletin: EQUIPMENT; SEATS. Dynamic Sensor Prior to replacing this part, please ensure all the pre\-diagnostic \& diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A\-28, U0125\-00, or C006A\-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal \& installation guidance called out in the service manual before replacement.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0813523](/bulletins/10239985.md), 2023-07-31, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. UCQ UAQ UAS Radio Enhancements Software Updated to 16.2 Customers may experience one or more of the following: ? Vehicle has lost connectivity after radio swap or battery disconnect. This bulletin involves inspecting and if required, updating the radio to software: 16.12.
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [S2108000130](/bulletins/10230077.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Bubbles Or Delamination On The Radio Display
- [08\-232\-22](/bulletins/10229813.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAS, UCQ And UAQ Radio Update To CR16.12 This bulletin involves inspecting and if required, updating the radio to software: 16.12. Customers may experience the following: Vehicle has lost connectivity after radio swap or battery disconnect.
- [0806920](/bulletins/10229339.md), 2023-01-09, Service bulletin: EQUIPMENT. Charger Pursuit Battery Testing and Replacement Interval Recommendation This information only bulletindiscusses using the correct test equipment and replacement interval for testing Charger Pursuit wet cell lead acid batteries.
- [S2208000070](/bulletins/10229088.md), 2023-01-09, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Connectivity Lost After Radio Replacement

JSON: [/v1/bulletins/10224734](/v1/bulletins/10224734)

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