# Service bulletin SSM 51131

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10224334
- Published by NHTSA: 2022\-10\-19
- Manufacturer's number: SSM 51131
- Manufacturer's date: 2022\-10\-13
- NHTSA component: UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

## NHTSA's summary

Some 2020\-2022 Ford and Lincoln vehicles equipped with a telematic control unit \(TCU\) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number \(ESN\) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5\-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System \(FDRS\) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual \(WSM\), Section 415\-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224334-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224334-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2021 to 2022 FORD BRONCO SPORT
- 2020 to 2022 FORD ESCAPE
- 2020 to 2021 FORD EXPEDITION
- 2020 to 2022 FORD EXPLORER
- 2020 to 2022 FORD F\-250 SD
- 2020 to 2022 FORD F\-350 SD
- 2020 to 2022 FORD F\-450 SD
- 2020 to 2022 FORD F\-550 SD
- 2022 FORD MAVERICK
- 2020 to 2022 FORD MUSTANG
- 2020 to 2022 FORD RANGER
- 2020 to 2022 FORD TRANSIT
- 2020 to 2022 FORD TRANSIT CONNECT
- 2020 to 2023 LINCOLN AVIATOR
- 2020 to 2022 LINCOLN CORSAIR
- 2020 to 2021 LINCOLN NAVIGATOR

JSON: [/v1/bulletins/10224334](/v1/bulletins/10224334)

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