# Service bulletin SSM 51129

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10224332
- Published by NHTSA: 2022\-10\-19
- Manufacturer's number: SSM 51129
- Manufacturer's date: 2022\-10\-13
- NHTSA component: COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER

## NHTSA's summary

Some 2023 Ford Transit with 12 inch center display screen built on or after 01\-Sep\-2022 may exhibit inoperative connected vehicle features, such as the activate button missing in FordPass, unable to connect wirelessly to Android Auto or Apple CarPlay, or in\-vehicle Wi\-Fi hotspot unavailable and TCU diagnostic trouble code \(DTC\) U2100. This may be due to various software parameters in the TCU. To correct the condition, download and run the Telematics Control Unit \(TCU\) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224332-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224332-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Trouble codes named

U2100

## Vehicles listed

- 2022 to 2023 FORD TRANSIT

JSON: [/v1/bulletins/10224332](/v1/bulletins/10224332)

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