# Service bulletin TSB008921Rev2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10224104
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: TSB008921Rev2
- Manufacturer's date: 2022\-06\-07
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

## NHTSA's summary

TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code \(DTC\) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob \(if equipped\). ?Unable to subscribe to remote services. ?Unable to activate Wi\-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi\-Fi. ?Depleted 12V vehicle battery when in IG\-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224104-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224104-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Body control module

## Trouble codes named

B15A8

## Vehicles listed

- 2021 to 2022 TOYOTA AVALON
- 2021 to 2022 TOYOTA AVALON HYBRID
- 2021 to 2022 TOYOTA CAMRY
- 2021 to 2022 TOYOTA CAMRY HYBRID
- 2021 to 2022 TOYOTA COROLLA
- 2020 to 2021 TOYOTA COROLLA HATCHBACK
- 2021 to 2022 TOYOTA COROLLA HYBRID
- 2020 to 2022 TOYOTA RAV4
- 2021 to 2022 TOYOTA RAV4 HYBRID
- 2021 to 2022 TOYOTA SIENNA HYBRID
- 2021 to 2022 TOYOTA VENZA HYBRID

JSON: [/v1/bulletins/10224104](/v1/bulletins/10224104)

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