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Service bulletin TSB008921Rev2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10224104
Published by NHTSA2022-10-17
Manufacturer's numberTSB008921Rev2
Manufacturer's date2022-06-07
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

NHTSA's summary

TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Body control module

Trouble codes named

B15A8

Vehicles listed
TOYOTA AVALON2021, 2022
TOYOTA AVALON HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA CAMRY2021, 2022
TOYOTA CAMRY HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA2021, 2022
TOYOTA COROLLA HATCHBACK2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA RAV42020, 2021, 2022
TOYOTA RAV4 HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SIENNA HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA VENZA HYBRID2021, 2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.