# Service bulletin 0809620

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223968
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: 0809620
- Manufacturer's date: 2020\-10\-13
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

UAV and UCV Radio Enhancements This bulletin has been canceled. The software on the Uconnect site will be turned off. Any USB flash drives that has this software on it must be deleted. If the radio is updated with 28.3 software it may cause more issues with the radio and dissatisfy the customer. Enhanced software should be available the first quarter of 2021.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10223968-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10223968-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2019 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [0901923](/bulletins/10247472.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; BACK OVER PREVENTION. CEL \(Check Engine Lamp\) Illuminated, P057B Brake Pedal Position Sensor Performance
- [S2025000001](/bulletins/10234440.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [08\-038\-23](/bulletins/10231815.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi\-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
- [0809321](/bulletins/10230134.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue \(DT and KL\). Green horizontal lines appear across screen \(DT and KL\). Anti\-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
- [S2008000175](/bulletins/10224036.md), 2022-10-17, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. 8.4" Touchscreen Display Electrostatic Discharge Failure
- [S2025000001](/bulletins/10224024.md), 2022-10-17, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. \(Rev. B\) Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.

JSON: [/v1/bulletins/10223968](/v1/bulletins/10223968)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%200809620&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10223968&vehicle=Service%20bulletin%200809620)