# Service bulletin 68234120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223858
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: 68234120
- Manufacturer's date: 2016\-09\-14
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Reggie Phillips at cell \(678\) 330\-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.\~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Reggie Phillips at cell \(678\) 330\-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. \~ \~\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\~ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number \(s\) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10223858-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10223858-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2014 CHRYSLER 300
- 2014 DODGE CHARGER
- 2014 to 2016 DODGE DART
- 2014 to 2016 DODGE JOURNEY

## Recalls for the same vehicles and component

- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2017574](/recalls/tc/2017574.md), 2017-11-22: Electrical
- [17V741000](/recalls/nhtsa/17V741000.md), 2017-11-21: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [16V739000](/recalls/nhtsa/16V739000.md), 2016-10-13: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2016500](/recalls/tc/2016500.md), 2016-10-12: Electrical

## Other bulletins for the same vehicles and component

- [S2608000010](/bulletins/11030042.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Active Diagnostic Trouble Code \(DTC\) B1A10\-00, B1A11\-00, B1A12\- 00, B1A13\-00\-, B1A14\-00, B1A15\-00, B1A16\-00, and B1A17\-00 in The Radio Frequency Hub \(RFH\)
- [106241](/bulletins/11021585.md), 2025-08-06, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [S2208000138 REV.B](/bulletins/11020600.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
- [104974](/bulletins/11019776.md), 2025-06-26, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [103774](/bulletins/11017451.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S2325000007](/bulletins/10248564.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [S2325000007](/bulletins/10244403.md), 2023-10-30, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.

JSON: [/v1/bulletins/10223858](/v1/bulletins/10223858)

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