# Service bulletin 0814222

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223802
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: 0814222
- Manufacturer's date: 2022\-07\-13
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Global Telematics Box Module \(TBM2\) Flash Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Estimated National launch date for 1st FOTA update is expected on 07/22/2022. 2nd FOTA 1\-2 weeks after 1st FOTA completes: 1st step from 3.8i to 3.8j2\+ and 2nd step 3.8j2\+ to 4.30. No dealership visit required, send 2 step TBM updates over the air. Customers may experience one or more of the following: Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig. 1. Error Message Remote operation is not working. If the vehicle?s ignition is off state more than 7 days and less than 21 days, Remote ops do not work. Vehicle info is not working \(or vehicle info is not giving correct information\). Vehicle finder is not working.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10223802-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10223802-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2020 to 2022 ALFA ROMEO GIULIA
- 2020 to 2022 ALFA ROMEO STELVIO
- 2020 to 2022 JEEP RENEGADE

## Other bulletins for the same vehicles and component

- [22D Combo Rev1](/bulletins/11037356.md), 2026-09-17, Warranty extension: ELECTRICAL SYSTEM. Emissions Recall 22D \- On Board Diagnostics \- Dealer Notification \(Revision 1\)
- [22D Combo](/bulletins/11037271.md), 2026-09-10, Warranty extension: ELECTRICAL SYSTEM. Emissions Recall 22D \- On Board Diagnostics \- Dealer Notification
- [S2623000037](/bulletins/11033309.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Condensation Or Water Infiltration In Headlights, Daytime Running Lights \(DRL\), Turn Signals, Fog Lights, Taillights.
- [21\-040\-26](/bulletins/11032841.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Clutch Actuator Cylinder Motor Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● P2787\-00 Clutch 1 Temperature Too High. ● P28C7\-00 Clutch A Motor Phase U\-V\-W Performance. ● P27F3\-00 Clutch 2 Temperature Too High. ● P28D5\-00 Clutch B Motor Phase U\-V\-W Circuit Performance. Customers may experience the following: ● Transmission warning light on or odd gears unavailable or even gears unavailable or reverse gear unavailable In case of a reported and ascertained fault, check and replace the worn/damaged components, if necessary, according to the Operating Cycle below.
- [08\-204\-26](/bulletins/11032819.md), 2026-05-20, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
- [08\-204\-26](/bulletins/11032642.md), 2026-05-13, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available.
- [S1408000384 REV.J](/bulletins/11030035.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.I](/bulletins/11028904.md), 2026-02-19, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [08\-394\-25 REV. A](/bulletins/11026677.md), 2025-12-17, Service bulletin: ELECTRICAL SYSTEM. Telematics Box Module \(TBM\) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code \(DTC\): ● B1E21\-96 \- Backup Battery Component Internal Failure.
- [9100734](/bulletins/11026660.md), 2025-12-17, Service bulletin: ELECTRICAL SYSTEM. If the DTC B1E21\-96: Backup Battery\-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery \(inside Telematics Box Module\) and order PN68493347

JSON: [/v1/bulletins/10223802](/v1/bulletins/10223802)

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