# Service bulletin S228A000014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223761
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: S228A000014
- Manufacturer's date: 2022\-07\-08
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Uconnect Box Require Service Message

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10223761-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10223761-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2021 to 2022 CHRYSLER PACIFICA
- 2021 to 2022 DODGE DURANGO

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V877000](/recalls/nhtsa/25V877000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2023008](/recalls/tc/2023008.md), 2023-01-18: Electrical
- [23V010000](/recalls/nhtsa/23V010000.md), 2023-01-17: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [08\-334\-26](/bulletins/11037463.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● \*\*P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. ● B22A9\-87 \- ECU Internal Performance\-Missing Message.\*\* ● B22A9\-64 \- ECU Internal Performance \- Signal Plausibility Failure. Customers may experience the following: ● \*\*Vehicle will not charge.\*\* This bulletin involves reprogramming the IDCM with the latest available software.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [113803](/bulletins/11036166.md), 2026-08-13, Service bulletin: ENGINE; ELECTRICAL SYSTEM. HOSE AND TUBE \- HEATER SUPPLY AND RETURN
- [08\-294\-26](/bulletins/11035317.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. Telematics Box Module \(TBM\) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-00 \- ECU Internal Performance. ● B1560\-13 \- Cellular Antenna 1\-Circuit Open. ● B1561\-13 \- Cellular Antenna 2\-Circuit Open. ● B1562\-12 \- GPS Antenna\-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [08\-256\-26](/bulletins/11034896.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
- [S2508000025 REV.A](/bulletins/11034390.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [S2623000046](/bulletins/11034388.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Calibration Requirements For The Power Sliding Door Module \(PSDM\).
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

JSON: [/v1/bulletins/10223761](/v1/bulletins/10223761)

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