# Service bulletin 2301921

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223492
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: 2301921
- Manufacturer's date: 2021\-05\-14
- NHTSA component: STRUCTURE:BODY:STEP/LADDER; AIR BAGS; POWER TRAIN

## NHTSA's summary

Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster \(IPC\) shows ?Obstacle Detection? fault.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10223492-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10223492-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Body and frame, Transmission and driveline

## Vehicles listed

- 2020 to 2021 RAM 1500

## Recalls for the same vehicles and component

- [2025613](/recalls/tc/2025613.md), 2025-11-06: Airbag
- [25V765000](/recalls/nhtsa/25V765000.md), 2025-11-06: STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [23V265000](/recalls/nhtsa/23V265000.md), 2023-04-13: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2022699](/recalls/tc/2022699.md), 2022-12-08: Structure
- [22V904000](/recalls/nhtsa/22V904000.md), 2022-12-08: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
- [2021722](/recalls/tc/2021722.md), 2021-11-24: Airbag
- [21V925000](/recalls/nhtsa/21V925000.md), 2021-11-24: AIR BAGS:SIDE/WINDOW:CURTAIN
- [2021511](/recalls/tc/2021511.md), 2021-08-12: Airbag
- [21V632000](/recalls/nhtsa/21V632000.md), 2021-08-12: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR; AIR BAGS:SIDE/WINDOW:CURTAIN

## Other bulletins for the same vehicles and component

- [S2623000057](/bulletins/11038555.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2621000004](/bulletins/11038329.md), 2026-10-07, Service bulletin: POWER TRAIN. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines \(850RE Transmission Only\)
- [S2608000033](/bulletins/11035198.md), 2026-07-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- [21\-056\-26](/bulletins/11035058.md), 2026-07-18, Service bulletin: POWER TRAIN. Flash: Transmission Control Module \(TCM\) Updates Customers may comment on one or more of the following: SYMPTOM: ● \*\*Harsh or slipping feeling during upshifts \(1st \- 5th\). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor \(burnt smell\).\*\* ● During a 2 \- 3 transmission upshift, the engine is hitting rev limit. ● Hesitation feel during a pedal tip in, while engine is warming up below 1 °C \(30 °F\) ambient temp. This bulletin involves reprogramming the TCM with the latest available software.
- [113069](/bulletins/11034910.md), 2026-07-08, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH – HEADLAMP
- [113070](/bulletins/11034909.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH – HEADLAMP
- [S2208000045 REV.D](/bulletins/11034385.md), 2026-07-02, Service bulletin: STRUCTURE:BODY. Backup Camera Poor Image Quality Inspection
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [23\-007\-26 REV. A](/bulletins/11033948.md), 2026-06-18, Service bulletin: STRUCTURE:BODY. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.

JSON: [/v1/bulletins/10223492](/v1/bulletins/10223492)

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