# Service bulletin S2108000127

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10223454
- Published by NHTSA: 2022\-10\-17
- Manufacturer's number: S2108000127
- Manufacturer's date: 2021\-05\-25
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

Radio Reboot Continually

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10223454-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10223454-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2018 to 2021 CHRYSLER 300
- 2018 to 2021 CHRYSLER PACIFICA
- 2020 to 2021 CHRYSLER VOYAGER
- 2018 to 2021 DODGE CHALLENGER
- 2018 to 2021 DODGE CHARGER
- 2018 to 2020 DODGE DURANGO
- 2019 to 2021 JEEP CHEROKEE
- 2018 to 2021 JEEP COMPASS
- 2020 to 2021 JEEP GLADIATOR
- 2018 to 2021 JEEP GRAND CHEROKEE
- 2018 to 2021 JEEP RENEGADE
- 2018 to 2021 JEEP WRANGLER
- 2018 to 2021 RAM 1500
- 2018 to 2021 RAM 2500
- 2018 to 2021 RAM 3500
- 2018 to 2021 RAM 4500
- 2019 to 2021 RAM 5500

## Recalls for the same vehicles and component

- [25V877000](/recalls/nhtsa/25V877000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [19V886000](/recalls/nhtsa/19V886000.md), 2019-12-12: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [19V320000](/recalls/nhtsa/19V320000.md), 2019-04-23: EQUIPMENT
- [2018593](/recalls/tc/2018593.md), 2018-10-29: Accessories
- [18V759000](/recalls/nhtsa/18V759000.md), 2018-10-29: EQUIPMENT:ACCESSORY:FLOOR MAT
- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [18V395000](/recalls/nhtsa/18V395000.md), 2018-06-14: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE
- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories

## Other bulletins for the same vehicles and component

- [1800824](/bulletins/10251873.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected.P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power
- [1800724](/bulletins/10251872.md), 2024-03-18, Service bulletin: POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); BACK OVER PREVENTION; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; EQUIPMENT; FUEL SYSTEM, DIESEL; PARKING BRAKE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected. P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance.
- [0800624A](/bulletins/10251848.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Navigation \(NAV\) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update \(MOTA\). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100287](/bulletins/10251767.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL. Thermostat Assy For 2022\-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
- [0824523](/bulletins/10248941.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
- [S238A000058](/bulletins/10248903.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Radio Navigation Displays Message ?No Maps Available?
- [S2008000185](/bulletins/10248861.md), 2024-01-16, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Uconnect 5 Voice Recognition Options

JSON: [/v1/bulletins/10223454](/v1/bulletins/10223454)

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