# Service bulletin 9004470 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10222885 - Published by NHTSA: 2022\-10\-17 - Manufacturer's number: 9004470 - Manufacturer's date: 2022\-01\-27 - NHTSA component: TRAILER HITCHES ## NHTSA's summary CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10222885-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10222885-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Trailer hitch ## Vehicles listed - 2010 to 2012 DODGE RAM 1500 - 2010 to 2012 DODGE RAM 2500 - 2010 to 2012 DODGE RAM 3500 - 2011 to 2012 DODGE RAM 4500 - 2011 to 2012 DODGE RAM 5500 - 2013 to 2022 RAM 1500 - 2013 to 2022 RAM 2500 - 2013 to 2022 RAM 3500 - 2013 to 2022 RAM 4500 - 2013 RAM 5500 - 2015 to 2018 RAM 5500 - 2020 to 2022 RAM 5500 - 2010 RAM redundant 4500 ## Other bulletins for the same vehicles and component - [0804423](/bulletins/10248019.md), 2024-01-02, Service bulletin: STEERING; TRAILER HITCHES; SERVICE BRAKES; BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? \*\*Blank screen \(Rear view camera is not affected and will still function normally\).\*\* ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition \(VR\) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022. - [0804423](/bulletins/10234492.md), 2023-04-17, Service bulletin: ELECTRICAL SYSTEM; TRAILER HITCHES; WHEELS; BACK OVER PREVENTION; STEERING; SERVICE BRAKES, HYDRAULIC. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? \*\*Blank screen \(Rear view camera is not affected and will still function normally\).\*\* ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition \(VR\) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022. - [S2108000110](/bulletins/10230019.md), 2023-01-17, Service bulletin: TRAILER HITCHES; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION. IPC \(Instrument Panel Cluster\) Sets DTC U013A\-00 \- Lost Communication with Trailer Tire Pressure Monitor Module - [S2023000018](/bulletins/10229305.md), 2023-01-09, Service bulletin: LANE DEPARTURE; BACK OVER PREVENTION; TRAILER HITCHES; VISIBILITY. Trailer Detection For Heavy Duty Truck \- Blind Spot And Trailer Merge Assist - [S2208000164](/bulletins/10226003.md), 2022-11-07, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; TRAILER HITCHES. Trailer Surround View Camera Icon Greyed Out on The Radio Display - [9004470](/bulletins/10225951.md), 2022-11-07, Service bulletin: STRUCTURE:BODY:BUMPERS; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; TRAILER HITCHES. CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content - [2301620](/bulletins/10223578.md), 2022-10-17, Service bulletin: TRAILER HITCHES. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit - [S2108000110](/bulletins/10223407.md), 2022-10-17, Service bulletin: TRAILER HITCHES; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. IPC \(Instrument Panel Cluster\) Sets DTC U013A\-00 \- Lost Communication with Trailer Tire Pressure Monitor Module - [S2108000110](/bulletins/10223247.md), 2022-10-17, Service bulletin: SERVICE BRAKES, HYDRAULIC; TRAILER HITCHES; BACK OVER PREVENTION. IPC \(Instrument Panel Cluster\) Sets DTC U013A\-00 \- Lost Communication with Trailer Tire Pressure Monitor Module - [W18](/bulletins/10221857.md), 2022-09-26, Service bulletin: TRAILER HITCHES. Customer Satisfaction Notification W18 Front Tow Hooks JSON: [/v1/bulletins/10222885](/v1/bulletins/10222885) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%209004470&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10222885&vehicle=Service%20bulletin%209004470)