Service bulletin 9004470
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10222885 |
| Published by NHTSA | 2022-10-17 |
| Manufacturer's number | 9004470 |
| Manufacturer's date | 2022-01-27 |
| NHTSA component | TRAILER HITCHES |
NHTSA's summary
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Trailer hitch
| DODGE RAM 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| DODGE RAM 2500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 3500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 4500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 5500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| RAM 1500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| RAM 2500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| RAM 3500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| RAM 4500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| RAM 5500 | 2013 |
| RAM 5500 | 2015, 2016, 2017, 2018 |
| RAM 5500 | 2020, 2021, 2022 |
| RAM redundant 4500 | 2010 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 0804423 | 2024-01-02. Service bulletin. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022. |
|---|---|
| 0804423 | 2023-04-17. Service bulletin. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022. |
| S2108000110 | 2023-01-17. Service bulletin. IPC (Instrument Panel Cluster) Sets DTC U013A-00 - Lost Communication with Trailer Tire Pressure Monitor Module |
| S2023000018 | 2023-01-09. Service bulletin. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist |
| S2208000164 | 2022-11-07. Service bulletin. Trailer Surround View Camera Icon Greyed Out on The Radio Display |
| 9004470 | 2022-11-07. Service bulletin. CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content |
| 2301620 | 2022-10-17. Service bulletin. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit |
| S2108000110 | 2022-10-17. Service bulletin. IPC (Instrument Panel Cluster) Sets DTC U013A-00 - Lost Communication with Trailer Tire Pressure Monitor Module |
| S2108000110 | 2022-10-17. Service bulletin. IPC (Instrument Panel Cluster) Sets DTC U013A-00 - Lost Communication with Trailer Tire Pressure Monitor Module |
| W18 | 2022-09-26. Service bulletin. Customer Satisfaction Notification W18 Front Tow Hooks |