Service bulletin LI82.88-P-075219

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Complaint The customer may have one or more of the following complaints: • Toll system inoperative. The system cannot be activated. • The toll system cannot log into the payment system provider. • The required toll service app is unavailable • The message "service currently not available" is displayed after selecting the "Toll Service" app Cause The serial number of the toll transponder is not stored in VeDoc. Without the serial number, the system cannot log into the provider. Remedy Perform initial start-up of the Toll System control unit (A50/6) using XENTRY Diagnosis. After initial start-up, the serial number of the control unit is back-documented in VeDoc. Data synchronization is then carried out between the VeDoc data and the system provider. This takes place automatically and may take up to 48 hours. If the data synchronization has been completed successfully, an additional icon with the title "Toll service" appears in the "Apps" menu of the head unit. The message "Service currently not available" should no longer appear once activation has been correctly carried out. NOTE: Do not replace parts for this complaint.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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