# Service bulletin 02\-004\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10221540
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: 02\-004\-15
- Manufacturer's date: 2015\-02\-27
- NHTSA component: SUSPENSION; STEERING

## NHTSA's summary

Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10221540-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10221540-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Suspension

## Vehicles listed

- 2013 to 2014 DODGE DART
- 2014 JEEP CHEROKEE

## Recalls for the same vehicles and component

- [2014276](/recalls/tc/2014276.md), 2014-07-03: Suspension
- [14V392000](/recalls/nhtsa/14V392000.md), 2014-07-02: SUSPENSION:REAR:SHOCK ABSORBER

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [0200415](/bulletins/10229206.md), 2023-01-09, Service bulletin: BACK OVER PREVENTION; STEERING; SUSPENSION. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [0801315](/bulletins/10229193.md), 2023-01-09, Service bulletin: SEAT BELTS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; POWER TRAIN; STRUCTURE; STEERING; AIR BAGS. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module \(BCM\) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs \(Vehicles with steering column lock, only\). ? U1220\-87 \- Lost Steering Lock Request Message \- Missing Message. ? U1517\-87 \- Body Controller Secret Code \- Missing Message. ? B2199\-17 \- Battery Voltage \- Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps \(DRL\) will not turn on until the vehicle speed is 2 MPH \(3 KPH\), \(Manual Transmission only\). ? Puddle Lamps will not turn off when the engine is started, \(Manual Transmission only\). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
- [9003029](/bulletins/10229179.md), 2023-01-09, Service bulletin: STEERING; SUSPENSION; BACK OVER PREVENTION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); WHEELS; ELECTRICAL SYSTEM. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers \(parking lot, driveway\) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.\~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15\- 40 degrees \(F\). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
- [68175510A](/bulletins/10228100.md), 2022-12-19, Service bulletin: SUSPENSION. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909\-569\-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
- [08\-039\-16](/bulletins/10224616.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN; STEERING. Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes \(DTCs\): · U0131 \- Lost Communication With Power Steering Control Module. · U0100\-00 \- Lost Communication With ECM/PCM. · P0512\-00 \- Starter Request Circuit.
- [0200415](/bulletins/10223627.md), 2022-10-17, Service bulletin: STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C \(40°F\), noise may go away when temperature warms up.
- [9003029](/bulletins/10223600.md), 2022-10-17, Service bulletin: STEERING. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers \(parking lot, driveway\) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.\~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15\- 40 degrees \(F\). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
- [08\-013\-15](/bulletins/10221527.md), 2022-09-26, Service bulletin: VEHICLE SPEED CONTROL; STEERING; AIR BAGS; SEAT BELTS; STRUCTURE; POWER TRAIN; ELECTRICAL SYSTEM. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module \(BCM\) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs \(Vehicles with steering column lock, only\). ? U1220\-87 \- Lost Steering Lock Request Message \- Missing Message. ? U1517\-87 \- Body Controller Secret Code \- Missing Message. ? B2199\-17 \- Battery Voltage \- Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps \(DRL\) will not turn on until the vehicle speed is 2 MPH \(3 KPH\), \(Manual Transmission only\). ? Puddle Lamps will not turn off when the engine is started, \(Manual Transmission only\). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
- [9003029](/bulletins/10221513.md), 2022-09-26, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); BACK OVER PREVENTION; STEERING; WHEELS; SUSPENSION; ELECTRICAL SYSTEM. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers \(parking lot, driveway\) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.\~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15\- 40 degrees \(F\). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.

JSON: [/v1/bulletins/10221540](/v1/bulletins/10221540)

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