# Service bulletin S2223000046

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10221414
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: S2223000046
- Manufacturer's date: 2022\-06\-07
- NHTSA component: VEHICLE SPEED CONTROL; PARKING BRAKE

## NHTSA's summary

Upper Glove Box Door Does Not Open When Button Is Pressed

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10221414-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10221414-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes, Throttle and cruise control, Parking brake

## Vehicles listed

- 2021 to 2022 RAM 2500

## Other bulletins for the same vehicles and component

- [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [0804023](/bulletins/10234454.md), 2023-04-17, Service bulletin: AIR BAGS; PARKING BRAKE; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S2108000170](/bulletins/10230194.md), 2023-01-17, Service bulletin: PARKING BRAKE. Head unit button stuck DTC code B14DA\-2A
- [08\-234\-22](/bulletins/10229819.md), 2023-01-17, Service bulletin: ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative \(D\-Truck\). ? Radio display screen is black when the ignition is on \(Rear View Camera \(RVC\) not affected \(D\-Truck\)\). ? Radio freeze intermittent \(RVC not affected \(D\-Truck\)\). ? Wireless connectivity pair or connection issue \(D\-Truck\). ? Radio channel changes by itself \(D\-Truck\). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) \(D\-Truck\). ? High pitch chime noise \(D\-Truck\). ? Contact list not loading \(D\-Truck\). ? ?Device Not Supported? message \(D\-Truck\). ? Remote app inoperative \(D\-Truck\). ? Travel\-Link fuel price incorrect \(D\-Truck\). ? Backup camera gridlines missing \(D\-Truck\). ? Unable to adjust volume \(D\-Truck\). ? Radio may reset/reboots, turn itself off and then back on again \(D\-Truck\). ? High pitch squeal, pop or humming sound coming from all of the speakers \(WK RU Only\). ? Radio display screen is black, intermittent \(RVC not affected \(WK RU Only\)\). ? Radio freeze intermittent \(RVC not affected \(WK RU Only\)\). ? Navigation stuck on loading screen or not appearing at all \(WK RU Only\). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. \(ABD sales code\). ? Speaker crackling noise on non amplified vehicles \(WK RU, UAV Only\). ? Active cal
- [0816022](/bulletins/10229573.md), 2023-01-09, Service bulletin: AIR BAGS; VISIBILITY; VEHICLE SPEED CONTROL; PARKING BRAKE. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Display shows a black screen on start up. SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.
- [S2108000170](/bulletins/10221608.md), 2022-09-26, Service bulletin: PARKING BRAKE. Head unit button stuck DTC code B14DA\-2A
- [08\-172\-21](/bulletins/10204381.md), 2021-12-13, Service bulletin: SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; BACK OVER PREVENTION; TRAILER HITCHES; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS. Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable\(DT TRX only\). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor \(TTPM\) warning. In addition the following enhancement are included:CarPlay® enhancements.

JSON: [/v1/bulletins/10221414](/v1/bulletins/10221414)

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