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Service bulletin 1700121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10221349
Published by NHTSA2022-09-26
Manufacturer's number1700121
Manufacturer's date2021-06-25
NHTSA componentSUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

Rear Shock Eye Can Detach From Shock Body This bulletin involves inspecting the Julian date on both the left and right rear shock absorbers and possibly replacing one or both rear shock absorbers. The customer may comment on one or more of the following:A clunk noise from the rear of the vehicle. A harsh or bouncy ride.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Shocks and struts

Vehicles listed
RAM PROMASTER2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.