# Service bulletin 0811214

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10221095
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: 0811214
- Manufacturer's date: 2014\-12\-24
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module \(HFM\) software. The customer may notice that the hands free feature \(Bluetooth\) does not work. On further inspection Diagnostic Trouble Code \(DTC\), U0197 \- Lost Communication With Hands Free Phone Module may be found.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10221095-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10221095-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

U0197

## Vehicles listed

- 2013 to 2014 CHRYSLER 200
- 2013 to 2015 CHRYSLER TOWN AND COUNTRY
- 2013 to 2014 DODGE AVENGER
- 2013 to 2014 DODGE CHALLENGER
- 2013 DODGE DURANGO
- 2013 to 2015 DODGE GRAND CARAVAN
- 2013 to 2015 JEEP COMPASS
- 2013 JEEP GRAND CHEROKEE
- 2013 to 2015 JEEP WRANGLER

## Recalls for the same vehicles and component

- [19V813000](/recalls/nhtsa/19V813000.md), 2019-11-14: ELECTRICAL SYSTEM
- [2017574](/recalls/tc/2017574.md), 2017-11-22: Electrical
- [17V741000](/recalls/nhtsa/17V741000.md), 2017-11-21: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [15V879000](/recalls/nhtsa/15V879000.md), 2015-12-28: INTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING
- [15V115000](/recalls/nhtsa/15V115000.md), 2015-02-27: ELECTRICAL SYSTEM
- [2014447](/recalls/tc/2014447.md), 2014-10-09: Electrical
- [2014446](/recalls/tc/2014446.md), 2014-10-09: Electrical
- [14V634000](/recalls/nhtsa/14V634000.md), 2014-10-08: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S1408000384 REV.J](/bulletins/11030035.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [110603](/bulletins/11030026.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [110604](/bulletins/11030025.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [S1408000384 REV.I](/bulletins/11028904.md), 2026-02-19, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [9100736](/bulletins/11026652.md), 2025-12-17, Service bulletin: ELECTRICAL SYSTEM. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
- [S1408000384 REV.H](/bulletins/11013171.md), 2025-01-28, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.G](/bulletins/11012777.md), 2025-01-09, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.F](/bulletins/11002828.md), 2024-07-02, Service bulletin: ELECTRICAL SYSTEM; ENGINE. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On "
- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On

JSON: [/v1/bulletins/10221095](/v1/bulletins/10221095)

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