# Service bulletin 2301321

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10220971
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: 2301321
- Manufacturer's date: 2021\-03\-24
- NHTSA component: SEAT BELTS

## NHTSA's summary

Front Outboard Seat Belts May Not Retract Properly \- X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D\-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D\-ring plastic is cracked.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10220971-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10220971-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seat belts

## Vehicles listed

- 2014 to 2015 DODGE DURANGO
- 2014 to 2015 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [2014457](/recalls/tc/2014457.md), 2014-10-16: Seats And Restraints
- [14V643000](/recalls/nhtsa/14V643000.md), 2014-10-14: SEAT BELTS; AIR BAGS

## Other bulletins for the same vehicles and component

- [0807117](/bulletins/10224737.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; SEAT BELTS; BACK OVER PREVENTION; PARKING BRAKE. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 Only\). HVAC temperature out of sync with radio display \(KL vehicles\). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain \- due to radio remains on. HVAC temperature out of sync with radio display \(KL vehicles\). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non\-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One\-Shot VR. Intermittently the Global Positioning System \(GPS\) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop\-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back\-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
- [2301321](/bulletins/10221195.md), 2022-09-26, Service bulletin: SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS; AIR BAGS. Front Outboard Seat Belts May Not Retract Properly \- X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D\-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D\-ring plastic is cracked.
- [73454](/bulletins/10220928.md), 2022-09-26, Service bulletin: EQUIPMENT; SEAT BELTS. Warranty Bulletin D\-21\-04 \(X90\) Driver and Passenger Front Seat Belt Assembly 2014\-2015 Dodge Durango \(WD\) and 2014\-2015 Jeep Grand Cherokee \(WK\)
- [1900113](/bulletins/10220416.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; AIR BAGS; WHEELS; SEAT BELTS; STEERING. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning. This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
- [23\-013\-21 REV. A](/bulletins/10194048.md), 2021-05-24, Service bulletin: SEAT BELTS; AIR BAGS. Front Outboard Seat Belts May Not Retract Properly \- X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D\-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D\-ring plastic is cracked.
- [23\-013\-21](/bulletins/10190718.md), 2021-04-26, Service bulletin: SEAT BELTS; AIR BAGS. Front Outboard Seat Belts May Not Retract Properly \- X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D\-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D\-ring plastic is cracked.
- [73454](/bulletins/10190675.md), 2021-04-26, Service bulletin: SEAT BELTS. Warranty Bulletin D\-21\-04 \(X90\) Driver and Passenger Front Seat Belt Assembly 2014\-2015 Dodge Durango \(WD\) and 2014\-2015 Jeep Grand Cherokee \(WK\)
- [19\-001\-13 REV. A](/bulletins/10189184.md), 2021-03-22, Service bulletin: STEERING; WHEELS; ELECTRICAL SYSTEM; SEAT BELTS; AIR BAGS. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning. This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
- [9003681](/bulletins/10139985.md), 2018-06-11, Service bulletin: SEAT BELTS. Restraints Information Sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.
- [9003687](/bulletins/10139978.md), 2018-06-11, Service bulletin: SEAT BELTS. Restraints Remove I\-Sheet from packaging. Correct information sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.

JSON: [/v1/bulletins/10220971](/v1/bulletins/10220971)

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