# Service bulletin 0803221

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10220938
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: 0803221
- Manufacturer's date: 2021\-03\-04
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY

## NHTSA's summary

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set:B18BA\-12 \- Window Control \- Circuit Short to Battery B18BA\-13 \- Window Control \- Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto\-down function, may not work. Windows may go up slower than expected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10220938-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10220938-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors

## Trouble codes named

B18BA

## Vehicles listed

- 2020 to 2021 CHRYSLER PACIFICA

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2024338](/recalls/tc/2024338.md), 2024-06-13: Visual System
- [2023008](/recalls/tc/2023008.md), 2023-01-18: Electrical
- [23V010000](/recalls/nhtsa/23V010000.md), 2023-01-17: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER
- [2020254](/recalls/tc/2020254.md), 2020-06-10: Electrical
- [20V334000](/recalls/nhtsa/20V334000.md), 2020-06-09: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- [2020145](/recalls/tc/2020145.md), 2020-04-06: Visual System

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000046](/bulletins/11034388.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Calibration Requirements For The Power Sliding Door Module \(PSDM\).
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- [S268A000014](/bulletins/11034346.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [9100835](/bulletins/11033957.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [S2623000041](/bulletins/11033895.md), 2026-06-16, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

JSON: [/v1/bulletins/10220938](/v1/bulletins/10220938)

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