# Service bulletin 0804913

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10220426
- Published by NHTSA: 2022\-09\-26
- Manufacturer's number: 0804913
- Manufacturer's date: 2013\-06\-29
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain \- due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10220426-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10220426-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 JEEP GRAND CHEROKEE
- 2013 RAM 1500

## Recalls for the same vehicles and component

- [2016214](/recalls/tc/2016214.md), 2016-05-12: Accessories
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [2014207](/recalls/tc/2014207.md), 2014-06-04: Accessories

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [0802314](/bulletins/10229929.md), 2023-01-17, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RJ2 Or RG2 Radio Enhancements
- [0802114](/bulletins/10229928.md), 2023-01-17, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RG3 RG4 RJ3 RJ4 Radio Enhancements
- [0801314](/bulletins/10229926.md), 2023-01-17, Service bulletin: EQUIPMENT; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. RA2 Radio Enhancements
- [9002925](/bulletins/10229870.md), 2023-01-17, Service bulletin: EQUIPMENT. Antenna, Base Cable and Bracket TechTip applies to 2013MY Ram trucks. Prior to replacing this antenna for either of the following codes confirm the vehicle has, at a minimum, software revision noted in SB 08\-077\-13. Prior to this software revision the codes would be set even though the customer didn't have any antenna\-related issues.\~ B1562\-13 GPS Antenna\-Circuit Open.\~ B156B\-13 Satellite Radio Antenna\-Circuit Open.
- [9004500](/bulletins/10228983.md), 2023-01-09, Service bulletin: EQUIPMENT:ELECTRICAL. ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

JSON: [/v1/bulletins/10220426](/v1/bulletins/10220426)

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