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Service bulletin LSB003621Rev2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220180
Published by NHTSA2022-09-15
Manufacturer's numberLSB003621Rev2
Manufacturer's date2022-06-06
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation code. ?Lexus App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Lexus App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. Some 2020 ? 2021 model year ES 350, ES 300h, UX 200, and UX 250h and 2021 model year ES 250 vehicles may exhibit one or more of the following conditions: ?Depleted 12V vehicle battery when in IG-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B15A8

Vehicles listed
LEXUS ES HYBRID2020 to 2022
LEXUS ES2502021 to 2022
LEXUS ES3502020 to 2022
LEXUS UX HYBRID2020 to 2022
LEXUS UX2002020 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.