Service bulletin TSB008921Rev2
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10220179 |
| Published by NHTSA | 2022-09-15 |
| Manufacturer's number | TSB008921Rev2 |
| Manufacturer's date | 2022-06-07 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
B15A8
| TOYOTA AVALON | 2021, 2022 |
|---|---|
| TOYOTA AVALON HYBRID | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA CAMRY | 2020, 2021, 2022 |
| TOYOTA CAMRY HYBRID | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA COROLLA | 2021, 2022 |
| TOYOTA COROLLA HATCHBACK | 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA COROLLA HYBRID | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA PRIUS C | 2020 |
| TOYOTA PRIUS C | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA RAV4 | 2020, 2021, 2022 |
| TOYOTA RAV4 HYBRID | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA SIENNA HYBRID | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA VENZA HYBRID | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023382 | 2023-07-12. Electrical |
|---|---|
| 23V478000 | 2023-07-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER |
| 23V041000 | 2023-02-02. ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU) |
| 2021723 | 2021-11-24. Electrical |
| 2020149 | 2020-04-08. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 22TE09 | 2026-06-04. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start. |
|---|---|
| T-SB-0106-22 Rev2 | 2026-02-11. Service bulletin. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| T-SB-0001-26 | 2026-02-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. |
| T-TT-0797-26 | 2026-02-11. Service bulletin. Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work. |
| 22TE09 | 2026-02-11. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start. |
| 25TD01 | 2025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. |
| 25TD01 | 2025-10-08. Service bulletin. TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES |
| 25TD01 | 2025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. |
| 25TD01 | 2025-10-08. Service bulletin. TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HV |
| 25TD01 | 2025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. |