# Service bulletin TSB009421Rev1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10220174
- Published by NHTSA: 2022\-09\-15
- Manufacturer's number: TSB009421Rev1
- Manufacturer's date: 2022\-05\-26
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10220174-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10220174-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2016 to 2017 SCION IM
- 2005 to 2022 TOYOTA 4RUNNER
- 2005 to 2022 TOYOTA AVALON
- 2013 to 2022 TOYOTA AVALON HYBRID
- 2005 to 2022 TOYOTA CAMRY
- 2006 to 2022 TOYOTA CAMRY HYBRID
- 2005 to 2009 TOYOTA CAMRY SOLARA
- 2010 TOYOTA CAMRY SOLARA
- 2005 to 2006 TOYOTA CELICA
- 2005 to 2022 TOYOTA COROLLA
- 2019 to 2021 TOYOTA COROLLA HATCHBACK
- 2020 to 2022 TOYOTA COROLLA HYBRID
- 2017 to 2018 TOYOTA COROLLA IM
- 2005 TOYOTA ECHO
- 2006 to 2008 TOYOTA ECHO
- 2006 TOYOTA FJ CRUISER
- 2007 to 2014 TOYOTA FJ CRUISER
- 2015 to 2016 TOYOTA FJ CRUISER
- 2005 to 2022 TOYOTA HIGHLANDER
- 2005 to 2022 TOYOTA HIGHLANDER HYBRID
- 2005 to 2021 TOYOTA LAND CRUISER
- 2022 TOYOTA LAND CRUISER
- 2005 to 2017 TOYOTA MATRIX
- 2006 to 2007 TOYOTA MR2
- 2005 TOYOTA MR2 SPYDER
- 2005 to 2022 TOYOTA PRIUS
- 2012 to 2020 TOYOTA PRIUS C
- 2021 TOYOTA PRIUS C
- 2011 TOYOTA PRIUS V
- 2012 to 2017 TOYOTA PRIUS V
- 2018 TOYOTA PRIUS V
- 2005 to 2022 TOYOTA RAV4
- 2012 to 2014 TOYOTA RAV4 EV
- 2017 to 2022 TOYOTA RAV4 HYBRID
- 2005 to 2022 TOYOTA SEQUOIA
- 2005 to 2020 TOYOTA SIENNA
- 2021 to 2023 TOYOTA SIENNA HYBRID
- 2005 to 2022 TOYOTA TACOMA
- 2005 to 2022 TOYOTA TUNDRA
- 2008 TOYOTA VENZA
- 2009 to 2016 TOYOTA VENZA
- 2005 to 2006 TOYOTA YARIS
- 2007 to 2020 TOYOTA YARIS

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [23V757000](/recalls/nhtsa/23V757000.md), 2023-11-09: EQUIPMENT:OTHER:LABELS
- [2023112](/recalls/tc/2023112.md), 2023-03-03: Accessories
- [22V480000](/recalls/nhtsa/22V480000.md), 2022-07-06: EQUIPMENT:OTHER:LABELS
- [22V310000](/recalls/nhtsa/22V310000.md), 2022-05-06: EQUIPMENT:OTHER:LABELS
- [2020504](/recalls/tc/2020504.md), 2020-10-22: Label
- [2019651](/recalls/tc/2019651.md), 2019-12-20: Label
- [2019428](/recalls/tc/2019428.md), 2019-08-23: Accessories
- [19V503000](/recalls/nhtsa/19V503000.md), 2019-06-28: EQUIPMENT:OTHER:LABELS
- [19V244000](/recalls/nhtsa/19V244000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [T\-SB\-0012\-24](/bulletins/10253224.md), 2024-04-15, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. TSB: A head unit software update is now available for 2022 model year Tundra and Tundra Hybrid vehicles equipped with Toyota Multimedia \(version 1020 or earlier\). This software update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On\-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 model year Tundra and Tundra Hybrid vehicles equipped with Toyota Multimedia \(earlier than version 1040\). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth®. ?Bug fixes. This software update removes the following feature: ?Hybrid radio. A head unit software update is now available for 2023 model year Sequoia Hybrid, Tundra, and Tundra Hybrid, vehicles equipped with Toyota Multimedia \(version 1040 or earlier\). This software update provides improved performance and capability for the following: ?User profile. ?Over\-the\-air \(OTA\) notifications. ?Ability to search during a call. ?Bug fixes settings/configuration. ?Security enhancements. A head unit software update is now available for 2023 ? 2024 Sequoia Hybrid, and 2022 ? 2024 model year Tundra and Tundra Hybrid vehicles equipped with Toyota Multimedia \(earlier than version 2050\). This software update includes the following improvements: ?User interface design. ?Intelligent assistant. ?Navigation lane guidance. ?Phone book search. ?Bug fixes.
- [TSB010622](/bulletins/10252259.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- [TSB000724](/bulletins/10252253.md), 2024-04-01, Service bulletin: SEATS; EQUIPMENT. TSB: Some 2022 ? 2023 model year Tundra and Tundra Hybrid vehicles may exhibit a loose and/or broken front seat cushion shield. This affects 4\-way manual \(WM\) / 8\-way power \(WP\) and 10\-WP seats. The condition can occur on the driver and / or front passenger seats. An updated front seat cushion shield is available to improve its durability under typical customer usage conditions.
- [20TD01a](/bulletins/10252246.md), 2024-04-01, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY. TI: 20TD01 Expired on March 31, 2023 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN 20TD01 POTENTIALLY INCORRECT CARPET FLOOR MATS CERTAIN 2012\-2019 Sequoia
- [20TD01](/bulletins/10252245.md), 2024-04-01, Service bulletin: EQUIPMENT. DP: 20TD01 Expired on March 31, 2023 There is a possibility that some of the involved 2012\-2019 Sequoias received a Toyota Genuine carpet floor mat set that is designed for different model year Sequoia vehicles \(model years 2008\-2011\). If installed, the driver?s floor mat would not be secured in the way it was designed due to differences in the attachment grommets
- [K0D\_TIS\_ProgramO](/bulletins/10251756.md), 2024-03-18, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. K0D expired on 10/31/2023.
- [K0D\_TIS\_Technica](/bulletins/10251742.md), 2024-03-18, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TI: K0D expired on 10/31/2023. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0D FRAME CORROSION RESISTANT COMPOUND \(CRC\) APPLICATION CERTAIN 2011 ? 2015 MODEL YEAR TACOMA
- [Takata](/bulletins/10251078.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FAQ: Customer Frequently Asked Questions
- [Update](/bulletins/10251076.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FAQ: Customer Frequently Asked Questions
- [Recall](/bulletins/10251074.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FAQ: Customer Frequently Asked Questions

JSON: [/v1/bulletins/10220174](/v1/bulletins/10220174)

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