Service bulletin 9004164

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10220001
Published by NHTSA	2022-09-15
Manufacturer's number	9004164
Manufacturer's date	2019-11-13
NHTSA component	POWER TRAIN:SHIFT LINKAGE/CABLE/ROD:RETAINING FASTENERS/HARDWARE

NHTSA's summary

SHIFTER, Transmission For concern of Service Shifter Message in Cluster with associated DTCs: U11C3 and/or U11E3, please contact Zef Ivanaj at (586) 604-6738 or Neeshim Roy at (248) 512-1433 prior to replacing shifter assembly. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

U11C3, U11E3

Vehicles listed
CHRYSLER PACIFICA	2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2018422	2018-08-09. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
109997	2026-02-12. Service bulletin. ACTUATOR - TRANSFER CASE
21-014-26	2026-02-12. Service bulletin. Internal Transmission Wiring Connector Short And Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. ● P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45-00 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. statement, Claims Data tables,
21-040-25	2025-10-08. Service bulletin. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
21-025-25 REV. A	2025-08-13. Service bulletin. Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission.
S2523000050	2025-05-28. Service bulletin. Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
21-025-25	2025-03-25. Service bulletin. "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: This bulletin involves servicing the transmission."
104094	2025-03-24. Service bulletin. ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
104093	2025-03-19. Warranty extension. D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
21-001-25	2025-01-14. Service bulletin. "Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):* ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "
21-042-24	2024-06-18. Service bulletin. "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission."