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Service bulletin 9004165

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220000
Published by NHTSA2022-09-15
Manufacturer's number9004165
Manufacturer's date2019-11-13
NHTSA componentVISIBILITY; BACK OVER PREVENTION; PARKING BRAKE

NHTSA's summary

WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - diego.estrada@fcagroup.com to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him as well. If further information is needed, please contact Diego Estrada at (248) 494-2651 If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes, Driver assistance, Glass, wipers and mirrors, Backup camera, Parking brake

Vehicles listed
RAM 25002019
RAM 35002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1910002020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
18007242024-03-18. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00 - Idle Control System RPM - Lower Than Expected. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - ETC Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P203F - Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance.
S18080000972023-10-02. Service bulletin. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S18080001522023-10-02. Service bulletin. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
08-038-232023-02-13. Service bulletin. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
S238A0000032023-02-13. Service bulletin. Backup Camera Blue Screen After Flat Bed Install
S1623000028 Rev.2023-02-13. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1625000003 Rev.2023-02-13. Service bulletin. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
S21080001702023-01-17. Service bulletin. Head unit button stuck DTC code B14DA-2A