# Service bulletin 9003825

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10219998
- Published by NHTSA: 2022\-09\-15
- Manufacturer's number: 9003825
- Manufacturer's date: 2019\-11\-06
- NHTSA component: SEATS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; AIR BAGS; BACK OVER PREVENTION

## NHTSA's summary

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1\) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2\) KL Hood ajar light is on or unlatched hood due to high closing effort. \(KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds\) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10219998-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10219998-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Driver assistance, Electrical system, Seats, Throttle and cruise control, Backup camera

## Trouble codes named

P152F

## Vehicles listed

- 2017 CHRYSLER PACIFICA
- 2016 to 2017 DODGE DURANGO
- 2016 to 2019 JEEP CHEROKEE
- 2017 JEEP COMPASS
- 2016 to 2017 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [9004452](/bulletins/10248516.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [S1408000384](/bulletins/10247948.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [9004452](/bulletins/10244355.md), 2023-10-30, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- [0813423](/bulletins/10239986.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; BACK OVER PREVENTION. Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure \(UAQ and UCA\). ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working \(UAQ and UCA\). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank \(Rear View Camera \(RVC\) not affected\). ? Unable to enter non\-alphanumeric \(Emoji\) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 \(UGQ or UDQ\) 18.8 \(UAQ or UCQ\).
- [1802023](/bulletins/10234505.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P0335 \- Crankshaft Position Sensor Circuit \(NA Only\). ? P0339 \- Crankshaft Position Sensor Intermittent \(NA Only\). Major monitor \(misfire\) and other diagnostics are disabled on a pending DTCs P0335 and P0339.\*\* Software enhancement: Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. ? Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update: ? Electronic Brake Booster Module \(EBBM\). ? AntiLock Brake System Module \(ABS\). ? Hybrid Control Processor \(HCP\) and Auxiliary Hybrid Control Processor \(AHCP\) or also known as a Power Inverter Module \(PIM\).
- [S2025000001](/bulletins/10234440.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.

JSON: [/v1/bulletins/10219998](/v1/bulletins/10219998)

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