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Service bulletin 08-019-17 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10219892
Published by NHTSA2022-09-15
Manufacturer's number08-019-17 REV. A
Manufacturer's date2017-06-17
NHTSA componentAIR BAGS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM

NHTSA's summary

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Brakes, Driver assistance, Electrical system, Backup camera, Parking brake

Vehicles listed
CHRYSLER 3002015
DODGE CHALLENGER2015
DODGE CHARGER2015
DODGE DURANGO2015
DODGE VIPER2015
JEEP CHEROKEE2015
JEEP GRAND CHEROKEE2015
RAM 15002015
RAM 25002015
RAM 35002015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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