# Service bulletin 9003629

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10219848
- Published by NHTSA: 2022\-09\-15
- Manufacturer's number: 9003629
- Manufacturer's date: 2017\-06\-28
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror \(depending on vehicle content available\), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. Updated cameras with part number 68274731AE will correct the complaint.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10219848-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10219848-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2017 RAM 1500

## Other bulletins for the same vehicles and component

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [S2025000001](/bulletins/10234440.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [0805317](/bulletins/10224936.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:DISPLAY FUNCTION. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up \(does not affect backup camera\). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 only\). Poor or no connection to cellular network. ?Charge Complete? notification is not received \(RU PHEV only\). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain \- due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition \(VR\) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface \(HMI\) improvements. Satellite radio reception improvements.
- [9003718](/bulletins/10224902.md), 2022-10-31, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM. Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at \(248\) 576\-9265 Mon\- Fri between 8 am \- 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean \& dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.
- [2103817](/bulletins/10224749.md), 2022-10-24, Service bulletin: BACK OVER PREVENTION; SUSPENSION; WHEELS; POWER TRAIN. Tighten Transmission Extension Housing Bolts This bulletin involves tightening the fasteners extension housing bolts to propertorque. Some customers may experience noise and vibration in vehicle. This is due to improperly torqued transmission extension housing attachmentbolts.
- [9003764](/bulletins/10224679.md), 2022-10-24, Service bulletin: BACK OVER PREVENTION; STEERING. Brake Booster If replacing booster for squeak, click, or pop noise when applying brake pedal, please attempt greasing interface between brake pedal pin and brake booster eyelet. Use a general all\-purpose grease such as MS\-4178 used on steering linkages.
- [S2025000001](/bulletins/10224024.md), 2022-10-17, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. \(Rev. B\) Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.

JSON: [/v1/bulletins/10219848](/v1/bulletins/10219848)

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