# Service bulletin 9003718

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10219828
- Published by NHTSA: 2022\-09\-15
- Manufacturer's number: 9003718
- Manufacturer's date: 2017\-06\-07
- NHTSA component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## NHTSA's summary

Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at \(248\) 576\-9265 Mon\- Fri between 8 am\- 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10219828-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10219828-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2016 to 2017 DODGE DURANGO
- 2016 to 2017 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [S2025000001](/bulletins/10234440.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [0805317](/bulletins/10224936.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:DISPLAY FUNCTION. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up \(does not affect backup camera\). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 only\). Poor or no connection to cellular network. ?Charge Complete? notification is not received \(RU PHEV only\). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain \- due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition \(VR\) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface \(HMI\) improvements. Satellite radio reception improvements.
- [9003718](/bulletins/10224902.md), 2022-10-31, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM. Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at \(248\) 576\-9265 Mon\- Fri between 8 am \- 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean \& dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.
- [05048043A](/bulletins/10224869.md), 2022-10-31, Service bulletin: BACK OVER PREVENTION. PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components \(Phaser, Actuator, OCV\) be replaced.\~ Please label the components of which bank they came from prior to parts return. \~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell \(734\) 309\-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair.
- [1802417](/bulletins/10224765.md), 2022-10-24, Service bulletin: EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P040B \- Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance\(2017 MY with a 3.6L Only\). U1424 \- Implausible Engine Torque Signal Received\(2017 MY Only\). P2681 \- Engine Coolant Bypass Valve Control Circuit Open\(3.6L Only\). P2299\-00 \- Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 \- Stop/Start Disable Switch 1/2 Correlation\(3.0L and 3.6L Only\). The following DTCs have been changed from a one trip fault to a two trip fault for\(3.0L and 3.6L 2017 MY Only\):P0335 \- Crankshaft Position Sensor Circuit. P0339 \- Crankshaft Position Sensor Intermittent. P0340 \- Camshaft Position Sensor Circuit \- Bank 1 Sensor 1. P0344 \- Camshaft Position Sensor Intermittent \- Bank 1 Sensor 1. P0365 \- Camshaft Position Sensor Circuit \- Bank 1 Sensor 2. P0369 \- Camshaft Position Sensor Intermittent \- Bank 1 Sensor 2. P0345 \- Camshaft Position Sensor Circuit \- Bank 2 Sensor 1. P0349 \- Camshaft Position Sensor Intermittent \- Bank 2 Sensor 1. P0390 \- Camshaft Position Sensor Circuit \- Bank 2 Sensor 2. P0394 \- Camshaft Position Sensor Intermittent \- Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication \(AOCI\) light\(3.6L Only\). Other enhancements included in this update:Improvements to vehicle driveability during a cam or crank sensor MIL condition\(2017 MY Only\). Improved knock sensor performance.
- [0807217](/bulletins/10224719.md), 2022-10-24, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM. Flash: Active Noise Cancellation Module Software Enhancement This bulletin involves reprogramming the Active Noise Cancellation Module with the latest software. Customer may describe excessive ambient noise level while driving.The following software enhancement is also included:Enhancement included to reduce interior noise/drone levels.
- [S2025000001](/bulletins/10224024.md), 2022-10-17, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. \(Rev. B\) Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.

JSON: [/v1/bulletins/10219828](/v1/bulletins/10219828)

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