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Service bulletin N212354522

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218685
Published by NHTSA2022-08-25
Manufacturer's numberN212354522
Manufacturer's date2022-08-25
NHTSA componentSEATS

NHTSA's summary

Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the front and rear seat heater control modules, reprogram the body control module and on some vehicles, reprogram the HVAC control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
CADILLAC XT42022
CADILLAC XT52022
CADILLAC XT62022
CHEVROLET EQUINOX2022
CHEVROLET MALIBU2022
GMC ACADIA2022
GMC TERRAIN2022
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20232792023-05-11. Seats And Restraints
20225532022-09-29. Seats And Restraints
22V7240002022-09-29. SEATS
20222622022-05-19. Seats And Restraints
22V3590002022-05-19. SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
24-NA-1012024-12-10. Service bulletin. This technical bulletin provides repair information to correct a customer concern of 60/40 Seat Position Gap.
PIT5855H2024-09-11. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness that goes to the passenger seat back blower motor for chaffing on the seat frame. If chaffing is found the technician is instructed to repair the damaged circuits and reroute the harness.
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
24-NA-1012024-07-11. Service bulletin. This technical bulletin provides repair information to correct a customer concern of 60/40 Seat Position Gap.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
24-NA-0542024-03-20. Service bulletin. This service bulletin provides information on No Heated Seats or Heated Steering Wheel During Remote Start.
PIE0773B2024-03-20. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to Melted Burn Marks and/or Smoke Smell Coming from the Height Adjuster Motor Under the Front Row Seat.
23-NA-1102024-03-06. Service bulletin. This technical bulletin provides a procedure to correct the condition of Intermittent Service Airbag System message (DTC B0014 B0021).
21-NA-1222024-02-14. Service bulletin. This technical bulletin provides a procedure to replace the radiator brackets if found loose to correct a customer concern of excessive vibration in the steering wheel or seat or floor at idle or at low to moderate speeds.