# Service bulletin SSM 51044

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10218608
- Published by NHTSA: 2022\-08\-22
- Manufacturer's number: SSM 51044
- Manufacturer's date: 2022\-08\-19
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Some 2021 Mustang Mach\-E vehicles built on or before 6\-Jul\-2021 may exhibit a warning message in the instrument panel cluster \(IPC\) which states Frunk System Fault Service Required after the body control module \(BCM\) software update or programmable module installation \(PMI\) application have been run with the Ford Diagnosis and Repair System \(FDRS\). To correct this condition, download and run the FDRS the generic function module \(GFM\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10218608-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10218608-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2021 FORD MUSTANG MACH E

## Other bulletins for the same vehicles and component

- [SSM 51689](/bulletins/10237788.md), 2023-06-13, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2021 Mustang Mach\-E \(Non\-GT\) vehicles built on or before 22\-Jul\-2021 may exhibit a buzz noise from the instrument panel cluster \(IPC\) that changes with the brightness setting. This may be due to the internal hardware in the IPC. To correct the condition, replace the IPC. Refer to Workshop Manual, Section 413\-01. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [SSM 50444](/bulletins/10207138.md), 2022-02-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some 2021 Mustang Mach\-E vehicles may exhibit illuminated instrument panel cluster \(IPC\) backlight with key\-off, causing 12V battery drain. To resolve this condition, park the vehicle and close doors, allow vehicle to enter key\-off status, wait for the brake indicator to turn off, turn on hazard lights for 3 flashes and turn off. An IPC software update is expected to be delivered to vehicles via an over\-the\-air \(OTA\) update in March 2022 to permanently resolve the condition. Let the customer know they can continue to drive the vehicle and advise to connect to their FordPass account to enable OTA delivery. Schedule a follow\-up appointment for April 2022, and contact the customer to verify the OTA was received and confirm if the service appointment is necessary going forward. Monitor OASIS for updates.

JSON: [/v1/bulletins/10218608](/v1/bulletins/10218608)

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