Service bulletin 08-143-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following:Vehicle doesn't switch to EV mode. Front passenger seat belt chime may still ding approximately 20 seconds after the belt has been fastened. Battery was dead after leaving the vehicle overnight. Battery bar gauge graphics indicates an empty charge while showing full charge % and full range.The battery percentage and range are accurate and are not affected by this issue, only the graphical bar is wrong. After starting the vehicle or battery replacement incorrect odometer value was displayed.Actual vehicle mileage is still stored in the PCM&RF Hub which can be retrieved for a cluster replacement using wiTECH.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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