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Service bulletin 11-002-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218571
Published by NHTSA2022-08-22
Manufacturer's number11-002-21
Manufacturer's date2021-08-12
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE

NHTSA's summary

Incorrect Exhaust Body Heat Shields This bulletin involves inspecting the front right, left and mid muffler center exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Some vehicles were built with incorrect exhaust body heat shields that did not have rivets.There will not be a customer symptom/condition for this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Engine, Exhaust and emissions

Vehicles listed
JEEP GRAND CHEROKEE2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20222172022-04-28. Engine
22V2840002022-04-28. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1147212026-09-30. Service bulletin. APPLIQUE - FRONT DOOR
91009052026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009022026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91008592026-07-18. Service bulletin. Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
1126392026-07-08. Service bulletin. THROTTLE BODY – NONE
1126402026-07-08. Service bulletin. THROTTLE BODY – NONE
S2208000045 REV.D2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
1128422026-07-02. Service bulletin. BOLT - HEX FLANGE HEAD
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.