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Service bulletin 02-003-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218560
Published by NHTSA2022-08-22
Manufacturer's number02-003-21
Manufacturer's date2021-08-07
NHTSA componentELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION

NHTSA's summary

Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Suspension, Shocks and struts

Vehicles listed
RAM 45002021
RAM 55002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.