# Service bulletin 76964

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10218530
- Published by NHTSA: 2022\-08\-22
- Manufacturer's number: 76964
- Manufacturer's date: 2021\-08\-19
- NHTSA component: WHEELS; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

## NHTSA's summary

Warranty Bulletin D\-21\-10 \(X94\) 3.0L Diesel Crankshaft Tone Wheel \- 2014 \- 2018 RAM 1500 Pickup \(DS\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10218530-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10218530-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system, Wheels

## Vehicles listed

- 2014 to 2018 RAM 1500

## Recalls for the same vehicles and component

- [2022303](/recalls/tc/2022303.md), 2022-06-09: Fuel System
- [22V406000](/recalls/nhtsa/22V406000.md), 2022-06-09: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- [2017337](/recalls/tc/2017337.md), 2017-07-07: Fuel System
- [17V434000](/recalls/nhtsa/17V434000.md), 2017-07-07: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

## Other bulletins for the same vehicles and component

- [9100743](/bulletins/11026656.md), 2025-12-17, Service bulletin: FUEL/PROPULSION SYSTEM. If Safety Recall Z46 has not been completed, order 68235275AB.
- [9100744](/bulletins/11026655.md), 2025-12-17, Service bulletin: FUEL/PROPULSION SYSTEM. If Safety Recall Z46 has been completed, order 68632011AA.
- [14\-005\-25](/bulletins/11014501.md), 2025-02-25, Service bulletin: FUEL/PROPULSION SYSTEM. "Hard To Fill With Fuel Customers may experience one or more of the following: ● Hard, difficult, or unable to fill the fuel tank. ● Fuel nozzle shuts off prematurely before the fuel tank is full. ● Fuel spits or spills out while filling the fuel tank. This bulletin involves replacing the fuel tank."
- [08\-008\-23](/bulletins/10231777.md), 2023-02-13, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS; STEERING. UAS and UCS Radio Enhancements Customers may experience one or more of the following: \*\*Wi\-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti\-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode \(LA, LD, LX only\). Can not change the time on the clock \(LA, LD and LX only\). USB hub inoperable \(D\-Trucks only\). Backup camera gridlines missing \(D\-Trucks only\). Device not supported message \(D\-Trucks only\). Remote app inoperative \(D\-Trucks only\). Unable to adjust volume \(D\-Trucks only\). Heated steering wheel inoperable \(D\-Trucks only\). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. \*\*This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.\*\*
- [S1925000008](/bulletins/10230204.md), 2023-01-17, Service bulletin: EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC. Malfunction Indicator Lamp \(MIL\) Illumination. Diagnostic Trouble Codes \(DTCs\) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
- [2500114](/bulletins/10229867.md), 2023-01-17, Service bulletin: ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL. Diesel Exhaust Fluid \(DEF\) Injector Inspection
- [S2214000003](/bulletins/10226002.md), 2022-11-07, Service bulletin: FUEL SYSTEM, DIESEL. Guidelines For The Use Of Alternative Diesel Fuels.
- [9003805](/bulletins/10224896.md), 2022-10-31, Service bulletin: WHEELS; EQUIPMENT; POWER TRAIN. Hub \& Bearing Assy \- Front For issues with front wheel Hub/Bearings appearing to leak grease, do not replace the parts. Please call Paul Kuehl for further assistance, at cell \(248\) 535\-7013. If no response in 15minutes, proceed with repair, but do not replace bearing\(s\) unless there is visible damage, see Service Manual Diagnostic Procedure which includes a picture of typical bearing grease weepage.
- [9003773](/bulletins/10224886.md), 2022-10-31, Service bulletin: FUEL SYSTEM, OTHER. DS Fuel Filler Housing If replacing the housing for a cracked/damaged condition, please call Jordan Weber at \(818\) 730\-2758 prior to removing any parts. If there is no response within 15 minutes, please take a close\-up picture that clearly shows the damage and send it and the VIN to Jordan.Weber@fcagroup.com, then replace the housing and filler tube as an assembly without further disturbing the rivets holding the housing to the tube. Please return the part to FCA for analysis.
- [0807417A](/bulletins/10224764.md), 2022-10-24, Service bulletin: EXTERIOR LIGHTING:HEADLIGHTS; WHEELS; STEERING; SUSPENSION. Headlamps and Wheel Alignment are out of Adjustment This bulletin involves adjusting the headlamps and correcting wheel alignment to proper specifications. The customer may describe that the headlamps are out of alignment, steering wheel is off\-center or may notice premature front tire wear.

JSON: [/v1/bulletins/10218530](/v1/bulletins/10218530)

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