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Service bulletin SIM840122

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218426
Published by NHTSA2022-08-22
Manufacturer's numberSIM840122
Manufacturer's date2022-07-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
MINI COOPER
MINI COOPER S (the catalog's model; the bulletin names a series or trim of it)
MINI JCW2007 to 2010
MINI JCW CLUBMAN2008 to 2012
MINI JCW CONVERTIBLE2010 to 2018
MINI JCW CONVERTIBLE2021 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.