# Service bulletin Z5091195A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10218303
- Published by NHTSA: 2022\-08\-22
- Manufacturer's number: Z5091195A
- Manufacturer's date: 2016\-05\-04
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

## NHTSA's summary

RES / RHA / REB radio that supports Bluetooth and Hands\-Free For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Telematics Module \(and associated components\) is the system responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis.\~ Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10218303-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10218303-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2014 to 2016 ALFA ROMEO 4C
- 2015 to 2016 ALFA ROMEO 4C SPIDER
- 2011 to 2016 CHRYSLER 200
- 2011 CHRYSLER 200 CONVERTIBLE
- 2011 to 2016 CHRYSLER 300
- 2011 CHRYSLER 300C
- 2012 to 2016 CHRYSLER 300C
- 2011 to 2013 CHRYSLER GRAND VOYAGER
- 2015 to 2016 CHRYSLER GRAND VOYAGER
- 2016 CHRYSLER PACIFICA
- 2011 to 2013 CHRYSLER SEBRING
- 2011 to 2016 CHRYSLER TOWN AND COUNTRY
- 2011 to 2013 CHRYSLER VOYAGER
- 2011 to 2014 DODGE AVENGER
- 2015 to 2016 DODGE AVENGER
- 2011 to 2012 DODGE CALIBER
- 2011 to 2016 DODGE CARAVAN
- 2012 DODGE CARGO VAN
- 2011 to 2016 DODGE CHALLENGER
- 2011 to 2016 DODGE CHARGER
- 2011 to 2014 DODGE CHARGER POLICE
- 2011 DODGE DAKOTA
- 2013 to 2016 DODGE DART
- 2011 to 2016 DODGE DURANGO
- 2011 to 2016 DODGE GRAND CARAVAN
- 2011 to 2016 DODGE JOURNEY
- 2011 to 2012 DODGE NITRO
- 2011 to 2012 DODGE RAM 1500
- 2011 to 2012 DODGE RAM 2500
- 2011 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- 2013 to 2015 DODGE VIPER
- 2016 DODGE VIPER COUPE
- 2011 FIAT 500
- 2012 to 2016 FIAT 500
- 2013 to 2016 FIAT 500E
- 2014 to 2016 FIAT 500L
- 2016 FIAT 500X
- 2014 to 2016 JEEP CHEROKEE
- 2011 to 2016 JEEP COMPASS
- 2011 to 2016 JEEP GRAND CHEROKEE
- 2011 to 2012 JEEP LIBERTY
- 2011 to 2016 JEEP PATRIOT
- 2015 to 2016 JEEP RENEGADE
- 2011 to 2016 JEEP WRANGLER
- 2013 to 2016 RAM 1500
- 2013 to 2016 RAM 2500
- 2013 to 2016 RAM 3500
- 2013 to 2016 RAM 4500
- 2013 to 2016 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2016 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2016 RAM PROMASTER CITY
- 2013 to 2016 SRT VIPER
- 2012 redundant \-DODGE RAM 1500

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [23V338000](/recalls/nhtsa/23V338000.md), 2023-05-11: STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- [19V813000](/recalls/nhtsa/19V813000.md), 2019-11-14: ELECTRICAL SYSTEM
- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2017574](/recalls/tc/2017574.md), 2017-11-22: Electrical
- [17V741000](/recalls/nhtsa/17V741000.md), 2017-11-21: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [9100923](/bulletins/11037599.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; ENGINE. AIR CLEANER \- NONE Instruction to Dealers while ordering the PN\# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor\(68002441AC\). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN\(68137142AD\) and reuse the existing MAF Sensor\(68002441AC\) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly\(68137142AD\) and the MAF Sensor\(68002441AC\) as separate service parts.
- [08\-292\-26](/bulletins/11035316.md), 2026-07-29, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Unable To Clear C1494\-07 And C14A9\-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S2623000023](/bulletins/11031337.md), 2026-04-15, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Power Liftgate Inoperative.
- [S2223000022 REV.E](/bulletins/11031240.md), 2026-04-10, Service bulletin: ELECTRICAL SYSTEM. Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- [S2608000015](/bulletins/11030266.md), 2026-03-25, Service bulletin: ELECTRICAL SYSTEM; SEATS. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code \(DTC\) B1D9B\-54\- Seat Horizontal Front Stop Not Learned\-Missing Calibration
- [S2608000010](/bulletins/11030042.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Active Diagnostic Trouble Code \(DTC\) B1A10\-00, B1A11\-00, B1A12\- 00, B1A13\-00\-, B1A14\-00, B1A15\-00, B1A16\-00, and B1A17\-00 in The Radio Frequency Hub \(RFH\)
- [S1408000384 REV.J](/bulletins/11030035.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [110603](/bulletins/11030026.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE

JSON: [/v1/bulletins/10218303](/v1/bulletins/10218303)

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