# Service bulletin SSM 50982 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10217830 - Published by NHTSA: 2022\-08\-15 - Manufacturer's number: SSM 50982 - Manufacturer's date: 2022\-08\-01 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary Some 2018\-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone \(iPhone 12 or 13\): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module \(WACM\) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217830-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217830-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2021 FORD BRONCO - 2021 FORD BRONCO SPORT - 2019 to 2021 FORD EDGE - 2020 to 2021 FORD ESCAPE - 2018 to 2021 FORD EXPEDITION - 2020 to 2021 FORD EXPLORER - 2021 FORD F\-150 - 2020 to 2021 FORD F\-250 SD - 2020 to 2021 FORD F\-350 SD - 2020 to 2021 FORD F\-450 SD - 2020 to 2021 FORD F\-550 SD - 2021 FORD MUSTANG MACH E - 2018 to 2021 FORD TRANSIT CONNECT - 2020 to 2021 LINCOLN AVIATOR - 2020 to 2021 LINCOLN CORSAIR - 2007 LINCOLN MKX - 2019 to 2020 LINCOLN MKX - 2019 to 2021 LINCOLN NAUTILUS - 2018 to 2021 LINCOLN NAVIGATOR ## Recalls for the same vehicles and component - [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS - [23V420000](/recalls/nhtsa/23V420000.md), 2023-06-09: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [2021770](/recalls/tc/2021770.md), 2021-12-17: Accessories - [21V087000](/recalls/nhtsa/21V087000.md), 2021-02-18: EQUIPMENT:OTHER:LABELS ## Other bulletins for the same vehicles and component - [TSB 24\-2126](/bulletins/10254176.md), 2024-05-04, Service bulletin: EQUIPMENT. This article supersedes TSB 24\-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021\-2023 F\-150 vehicles equipped with a gasoline, hybrid or flex fuel engine \(non\-Lightning\) except 2023 F\-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning \(HVAC\) module. - [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. - [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy - [OTAPU10246CHAUDF](/bulletins/10252699.md), 2024-04-04, Service bulletin: EQUIPMENT. Quality Improvements include: \- Fix the infrequent random audio noises issue and improve the audio quality of the vehicle. - [SSM 52373](/bulletins/10252636.md), 2024-04-04, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2020\-2024 Aviator vehicles equipped with auto air refresh option \(minor feature code G1DAG\) may exhibit a buzzing/clicking/humming/ticking sound from the OHC and/or diagnostic trouble code \(DTC\) P24AE in the heating ventilation and air conditioning \(HVAC\) module. To confirm if a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\). If diagnostics lead to the in\-vehicle temperature and humidity sensor as the causal part, a new lower level part is available. It is not necessary to replace the OHC assembly if only the sensor is suspect. Use part number L1MZ\-19F666\-A to resolve the concern. - [TSB 24\-2080](/bulletins/10252558.md), 2024-04-03, Service bulletin: STRUCTURE:BODY:ROOF AND PILLARS; STRUCTURE; EQUIPMENT. This article supersedes 23\-2024 to update parts list to include rivets. Some 2021\-2023 Bronco vehicles equipped with a factory soft top roof may exhibit a headliner that is detaching from the soft top material. This may be due to the factory installation process. - [TSB 24\-2058](/bulletins/10252532.md), 2024-04-03, Service bulletin: STRUCTURE; EQUIPMENT. Some 2021\-2023 Mustang Mach\-E vehicles may exhibit a wind noise from the exterior mirror/A\-pillar area when driving at or above 64 km/h \(40 mph\). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. Some 2021\-2023 Mustang Mach\-E vehicles may exhibit a wind noise from the exterior mirror/A\-pillar area when driving at or above 64 km/h \(40 mph\). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. - [TSB 24\-2034](/bulletins/10252527.md), 2024-04-03, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. 2021\-2023 Mach\-E vehicles may exhibit the drive mode default to normal mode while driving and \ message displays in the center display screen with or without Diagnostic Trouble Code \(DTC\) U0253 stored in the ABS module. This may be due to the software in the APIM. - [22N15](/bulletins/10252410.md), 2024-04-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Program 22N15 Certain 2020\-2023 Model Year Bronco Sport, Escape, Corsair, E\-Series, F\-650/F\-750, F\-53 Motorhome Chassis, F\-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector \(SDLC\) Gateway Module Reprogramming for Inspection and Maintenance \(I/M\) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 \& Received OTA letters submitted on 02/01/24 - [22G07 S1](/bulletins/10252404.md), 2024-04-02, Service bulletin: EQUIPMENT. UPDATE Supplement Announcement \- Certain 2020\-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit \- Electromagnetic Compatibility Upgrade Owner letter added. First part submitted 08/03/23 JSON: [/v1/bulletins/10217830](/v1/bulletins/10217830) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM%2050982&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10217830&vehicle=Service%20bulletin%20SSM%2050982)