# Service bulletin 24\-005\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217707
- Published by NHTSA: 2022\-08\-15
- Manufacturer's number: 24\-005\-14
- Manufacturer's date: 2014\-07\-11
- NHTSA component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM

## NHTSA's summary

Flash: Poor Air Flow From Floor Vents This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: Reduced air flow from the floor vents when bi\-level mode is selectedUpdating the HVAC software will correct this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10217707-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10217707-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Heating and air conditioning

## Vehicles listed

- 2013 to 2014 DODGE VIPER

## Other bulletins for the same vehicles and component

- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [S1408000384](/bulletins/10234420.md), 2023-04-17, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [0809014](/bulletins/10229940.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Road Noise Inside The Vehicle Cabin
- [0808714](/bulletins/10229937.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Audio Enhancement At High Volume
- [9003081](/bulletins/10229871.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material\(silicone\) is not compatible with this grease and can cause deterioration over time.
- [1806516](/bulletins/10226274.md), 2022-11-21, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes \(DTCs\) have been set: · \*\*P0300 \- Multiple Cylinder Misfire.\*\* · P0456 \- Evap System Small Leak.
- [0807117](/bulletins/10224737.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; SEAT BELTS; BACK OVER PREVENTION; PARKING BRAKE. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 Only\). HVAC temperature out of sync with radio display \(KL vehicles\). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain \- due to radio remains on. HVAC temperature out of sync with radio display \(KL vehicles\). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non\-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One\-Shot VR. Intermittently the Global Positioning System \(GPS\) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop\-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back\-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
- [05152029](/bulletins/10223855.md), 2022-10-17, Service bulletin: VISIBILITY/WIPER. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build\-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain\-X in the system to avoid this issue. Please contact Chuck Hood at cell \(248\) 613\-7591 if you have questions or need additional information. Thank you.

JSON: [/v1/bulletins/10217707](/v1/bulletins/10217707)

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