# Service bulletin 18\-035\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217699
- Published by NHTSA: 2022\-08\-15
- Manufacturer's number: 18\-035\-14
- Manufacturer's date: 2014\-07\-04
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Flash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 40\-80 mph \(64\-129 km/h\). Some customers may also describe the sensation similar to that of a fish biting on a fishing line.This is an optional software update that should only be used in situations where the customer is specifically complaining of the above condition. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this SB contains the verbiage ?REFERENCE SB 18\-035\-14. THIS FLASH TO BE USED ONLY FOR SHUDDER COMPLAINTS?. The other file is the standard software that does not contain improvements for this complaint. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version.If the customer complains of the above condition, perform the Repair Procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10217699-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10217699-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2012 to 2013 DODGE DURANGO
- 2012 to 2013 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [19V813000](/recalls/nhtsa/19V813000.md), 2019-11-14: ELECTRICAL SYSTEM
- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [15V879000](/recalls/nhtsa/15V879000.md), 2015-12-28: INTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING
- [2015615](/recalls/tc/2015615.md), 2015-12-22: Electrical
- [15V115000](/recalls/nhtsa/15V115000.md), 2015-02-27: ELECTRICAL SYSTEM
- [2014446](/recalls/tc/2014446.md), 2014-10-09: Electrical
- [14V634000](/recalls/nhtsa/14V634000.md), 2014-10-08: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2014275](/recalls/tc/2014275.md), 2014-07-03: Electrical
- [14V391000](/recalls/nhtsa/14V391000.md), 2014-07-02: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [110603](/bulletins/11030026.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [110604](/bulletins/11030025.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [0811214](/bulletins/10229987.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Hands Free Feature Inoperative
- [0811014](/bulletins/10229893.md), 2023-01-17, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button \(FOB\) This bulletin involves updating the Passive Entry Module \(PEM\) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
- [9003081](/bulletins/10229871.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material\(silicone\) is not compatible with this grease and can cause deterioration over time.
- [2400214](/bulletins/10229866.md), 2023-01-17, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS. Setting Mode Is Selected And Headlamps Always Stay On
- [0801515](/bulletins/10229202.md), 2023-01-09, Service bulletin: STEERING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module \(PCM\) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.

JSON: [/v1/bulletins/10217699](/v1/bulletins/10217699)

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