# Service bulletin 9002977

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217519
- Published by NHTSA: 2022\-08\-08
- Manufacturer's number: 9002977
- Manufacturer's date: 2017\-03\-15
- NHTSA component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## NHTSA's summary

Door latch Before replacing this part please contact Kevin Murphree at Cell \(248\) 613\-3417 or Samantha Kallman \(248\)\-576\-1532. If you are unable to get a response within 15 minutes, please continue with the repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10217519-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10217519-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks, Door latch

## Vehicles listed

- 2016 to 2017 RAM 1500
- 2016 to 2017 RAM 2500

## Other bulletins for the same vehicles and component

- [23\-026\-17](/bulletins/10219869.md), 2022-09-15, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Sublime Green Outside Door Handle Paint Adhesion Issue This bulletin involves inspecting the exterior door handles for paint chipping off and replacing all handles if chipping is found. VINs in the attached RRT list require handle replacement without inspection. This bulletin only applies to vehicles with the ?Sublime Green? color paint option \(Sales Codes FFB\).The customer may comment that the paint is chipping off one or more of the exterior door handles.
- [17598](/bulletins/10140203.md), 2018-06-11, Service bulletin: STRUCTURE; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 68160775AB: Inspect and Return: Switch \- Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

JSON: [/v1/bulletins/10217519](/v1/bulletins/10217519)

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