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Service bulletin 9003809

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10217444
Published by NHTSA2022-08-08
Manufacturer's number9003809
Manufacturer's date2017-11-01
NHTSA componentPOWER TRAIN; BACK OVER PREVENTION

NHTSA's summary

Pinion Bearing Customer complaint of growling/groaning/grinding noise (not whine) from rear axle. Inspect pinion bearings for spalling. If spalling is found, replace the axle assembly without removing bearing cup from the housing. Please contact Ashley Gerebics at cell: (248) 472-6524 to arrange fast tracking of the axle to FCA. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Transmission and driveline, Backup camera

Vehicles listed
RAM 15002017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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21038172022-10-24. Service bulletin. Tighten Transmission Extension Housing Bolts This bulletin involves tightening the fasteners extension housing bolts to propertorque. Some customers may experience noise and vibration in vehicle. This is due to improperly torqued transmission extension housing attachmentbolts.
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