# Service bulletin 08\-100\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217429
- Published by NHTSA: 2022\-08\-08
- Manufacturer's number: 08\-100\-15
- Manufacturer's date: 2015\-10\-23
- NHTSA component: PARKING BRAKE; ELECTRICAL SYSTEM; POWER TRAIN

## NHTSA's summary

Flash: Radio Frequency Hub Module \(RFHM\) Enhancement This bulletin involves updating the Radio Frequency Hub Module \(RFHM\) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried \(press the FOB against the Start/Stop button\) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10217429-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10217429-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes, Electrical system, Transmission and driveline, Parking brake

## Vehicles listed

- 2014 DODGE DURANGO
- 2014 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [0807117](/bulletins/10224737.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; SEAT BELTS; BACK OVER PREVENTION; PARKING BRAKE. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. \(RA3 Only\). HVAC temperature out of sync with radio display \(KL vehicles\). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain \- due to radio remains on. HVAC temperature out of sync with radio display \(KL vehicles\). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non\-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One\-Shot VR. Intermittently the Global Positioning System \(GPS\) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop\-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back\-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
- [08\-036\-14 REV. A](/bulletins/10217731.md), 2022-08-15, Service bulletin: EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One\-Shot Voice Recognition \(VR\). Intermittently the Global Positioning System \(GPS\) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop\-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back\-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. \(U.S. market only\) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain \- due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank
- [08\-103\-15](/bulletins/10217437.md), 2022-08-08, Service bulletin: SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non\-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom \(UK\) Vehicle only. ? DAB \(Digital Audio Broadcast\) is inoperative. ? Wrong routing for addresses with a longitude between 0 and \-1 degrees. ? Speed Camera UK \& Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature \(EMEA /LATAM markets only\). ? Battery drain due to the radio and cluster back\-lighting staying on. ? Postal Code smart speller logic enhancements \(EMEA markets only\). ? AM/FM steering wheel mode switch button not working \(LATAM markets only\). ? Navigation Lockout Disable while vehicle is in motion \(EMEA markets only\). ? Removed network status indicators for SRT/APPS. ? Voice Recognition \(VR\) says 'cancel' when starting \(App\) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non\-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick\-up and transfer incoming call. ? Some Russian letters are caps when they sho
- [08\-103\-15](/bulletins/10216199.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION; STEERING; PARKING BRAKE; WHEELS; SEATS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non\-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom \(UK\) Vehicle only. ? DAB \(Digital Audio Broadcast\) is inoperative. ? Wrong routing for addresses with a longitude between 0 and \-1 degrees. ? Speed Camera UK \& Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature \(EMEA /LATAM markets only\). ? Battery drain due to the radio and cluster back\-lighting staying on. ? Postal Code smart speller logic enhancements \(EMEA markets only\). ? AM/FM steering wheel mode switch button not working \(LATAM markets only\). ? Navigation Lockout Disable while vehicle is in motion \(EMEA markets only\). ? Removed network status indicators for SRT/APPS. ? Voice Recognition \(VR\) says 'cancel' when starting \(App\) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non\-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick\-up and transfer incoming call. ? Some Russian letters are caps when they sho
- [08\-100\-15](/bulletins/10216191.md), 2022-07-25, Service bulletin: PARKING BRAKE; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module \(RFHM\) Enhancement This bulletin involves updating the Radio Frequency Hub Module \(RFHM\) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried \(press the FOB against the Start/Stop button\) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate.
- [08\-060\-16](/bulletins/10191415.md), 2021-05-03, Service bulletin: ELECTRICAL SYSTEM; PARKING BRAKE. Electronic parking brake module connector water intrusion.
- [21\-021\-14](/bulletins/10141210.md), 2018-06-18, Service bulletin: PARKING BRAKE:DRIVELINE; ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DCTM\) \- Bump Felt in the Driveline While Turning From a Stop Such as in Parking Lot Maneuvers This bulletin involves flashing the Drivetrain Control Module \(DCTM\) with revised software. Customers may indicate that they feel a bump in the driveline while turning from a stop such as in parking lot maneuvers. This software release provides a more refined control of the 4WD system to more smoothly engage and release the 4WD system.
- [08\-021\-14 REV. C](/bulletins/10139812.md), 2018-06-11, Service bulletin: PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB \(Digital Audio Broadcast\) is inoperative. Wrong routing for addresses with a longitude between 0 and \-1 degrees. Speed Camera UK \& Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature \(EMEA /LATAM markets only\). Battery drain due to the radio and cluster back\-lighting staying on. Postal Code smart speller logic enhancements \(EMEA markets only\). AM/FM steering wheel mode switch button not working \(LATAM markets only\). Navigation Lockout Disable while vehicle is in motion \(EMEA markets only\). Removed network status indicators for SRT/APPS. Voice Recognition \(VR\) says 'cancel' when starting \(App\) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non\-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick\-up and transfer incoming call. Some Russian letters are caps when they should be lower\-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving \(EMEA markets only\). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non\-amp vehicle \(KL\). Intermittently Registration expired pop\-up appears on display screen. Arabic language for navigation only, not the keyboard \(RJ3 RJ4 radio only\). Incorrect time to destination

JSON: [/v1/bulletins/10217429](/v1/bulletins/10217429)

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