# Service bulletin LI82.85\-P\-074970

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217162
- Published by NHTSA: 2022\-08\-04
- Manufacturer's number: LI82.85\-P\-074970
- Manufacturer's date: 2022\-07\-07
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re\-install map data: • Re\-format an empty USB drive to NTFS \(do not use quick formatting option\) • Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive • Generate a pin for the Navigation Delete Database in Vedoc \(see attached screenshot\) • Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data • Once the originally installed map data is deleted, then install the newest available map data in Download Manager

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217162-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217162-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 to 2022 MERCEDES\-BENZ AMG C43
- 2015 to 2021 MERCEDES\-BENZ AMG C63
- 2019 to 2022 MERCEDES\-BENZ AMG C63 S
- 2018 MERCEDES\-BENZ AMG C63S
- 2019 to 2022 MERCEDES\-BENZ AMG G63
- 2018 MERCEDES\-BENZ C 250 D
- 2017 to 2022 MERCEDES\-BENZ C 300
- 2020 MERCEDES\-BENZ C 350
- 2018 to 2020 MERCEDES\-BENZ C 350 E
- 2015 to 2016 MERCEDES\-BENZ C300
- 2015 to 2017 MERCEDES\-BENZ C350
- 2016 to 2017 MERCEDES\-BENZ C350E
- 2015 MERCEDES\-BENZ C400
- 2016 to 2017 MERCEDES\-BENZ C450
- 2019 to 2022 MERCEDES\-BENZ G 550

JSON: [/v1/bulletins/10217162](/v1/bulletins/10217162)

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