# Service bulletin SSM 50975

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10217028
- Published by NHTSA: 2022\-08\-02
- Manufacturer's number: SSM 50975
- Manufacturer's date: 2022\-07\-29
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Some 2017\-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module \(BCM\) 12 volt battery state of charge \(SOC\) drops below 50%. A warning may also set if the telematic control unit \(TCU\) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account \> Help \> search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217028-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10217028-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2021 to 2022 FORD BRONCO
- 2021 to 2022 FORD BRONCO SPORT
- 2017 to 2018 FORD C\-MAX
- 2017 to 2022 FORD EDGE
- 2017 to 2019 FORD ESCAPE
- 2018 to 2022 FORD EXPEDITION
- 2017 to 2022 FORD EXPLORER
- 2017 to 2019 FORD EXPLORER POLICE INTERCEPT
- 2017 to 2022 FORD F\-150
- 2017 to 2022 FORD F\-250 SD
- 2017 to 2022 FORD F\-350 SD
- 2017 to 2022 FORD F\-450 SD
- 2017 to 2022 FORD F\-53
- 2017 to 2019 FORD FIESTA
- 2017 to 2019 FORD FLEX
- 2017 to 2018 FORD FOCUS
- 2017 to 2020 FORD FUSION
- 2017 to 2020 FORD FUSION ENERGI
- 2017 to 2020 FORD FUSION HYBRID
- 2017 to 2022 FORD GT
- 2022 FORD MAVERICK
- 2017 to 2022 FORD MUSTANG
- 2021 to 2022 FORD MUSTANG MACH E
- 2019 to 2022 FORD RANGER
- 2017 to 2019 FORD TAURUS
- 2020 to 2022 LINCOLN AVIATOR
- 2017 to 2020 LINCOLN CONTINENTAL
- 2020 to 2022 LINCOLN CORSAIR
- 2017 to 2019 LINCOLN MKC
- 2017 to 2019 LINCOLN MKT
- 2007 LINCOLN MKX
- 2017 to 2018 LINCOLN MKX
- 2019 to 2020 LINCOLN MKX
- 2017 to 2020 LINCOLN MKZ
- 2017 to 2020 LINCOLN MKZ HYBRID
- 2019 to 2022 LINCOLN NAUTILUS
- 2017 to 2022 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [2026356](/recalls/tc/2026356.md), 2026-07-20: Electrical
- [26V468000](/recalls/nhtsa/26V468000.md), 2026-07-20: ENGINE; ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- [26V372000](/recalls/nhtsa/26V372000.md), 2026-06-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [26V370000](/recalls/nhtsa/26V370000.md), 2026-06-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [26V165000](/recalls/nhtsa/26V165000.md), 2026-03-18: ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE
- [26V104000](/recalls/nhtsa/26V104000.md), 2026-02-20: EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
- [2026005](/recalls/tc/2026005.md), 2026-01-09: Electrical
- [2026004](/recalls/tc/2026004.md), 2026-01-09: Electrical
- [25V886000](/recalls/nhtsa/25V886000.md), 2025-12-18: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V789000](/recalls/nhtsa/25V789000.md), 2025-11-14: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

## Other bulletins for the same vehicles and component

- [SSM 55240](/bulletins/11038445.md), 2026-10-13, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; SERVICE BRAKES. Some 2021\-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code \(DTC\) C0049:01 stored in the anti\-lock brake system \(ABS\) module. This may be due to pin fitment at the brake fluid level sensor connector. To resolve this concern, replace the brake fluid reservoir and replace the brake fluid level sensor electrical connector C1052 with service pigtail wiring kit 3U2Z\-14S411\-BXAB. For claiming, use causal part 2L210 and labor operations 2140A and 2219D45WR.
- [SSM 55221](/bulletins/11038438.md), 2026-10-12, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN; ELECTRICAL SYSTEM. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307\-01 \> Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements \(N\>R, N\>D, R\>D, and/or D\>R\) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
- [TSB 26\-2325](/bulletins/11037978.md), 2026-10-05, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module.
- [25E10\-S1](/bulletins/11037788.md), 2026-10-02, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN. 25E10\-S1 Owner letter
- [SSM 55215](/bulletins/11037783.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES; UNKNOWN OR OTHER. Some 2022\-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti\-lock brake system \(ABS\) module. To correct this condition, download and run the "ABS \- Anti\-lock Brake System \(ABS\) Module Software Update" and "ACCM \- Air Conditioning Control Module \(ACCM\) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed.
- [26B07](/bulletins/11037782.md), 2026-10-02, Other: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021\-2025 Model Year F\-150 Lightning and Mustang Mach\-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control \(ACC\) Activation
- [SSM 55194](/bulletins/11037561.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; UNKNOWN OR OTHER. Some 2021\-2024 Mustang Mach\-E, 2025\-2026 Navigator and 2024 F\-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module \(BCM\) software. To correct the condition, download and run the "BCM \- Programmable Module Installation \(PMI\)" application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) scan tool. If the condition persists after PMI, refer to Workshop Manual \(WSM\), Section 417\-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
- [TSB 26\-2380](/bulletins/11037537.md), 2026-09-29, Service bulletin: SUSPENSION; ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. This article supersedes TSB 25\-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some vehicles listed in the Model statement above may exhibit a "Sta\-bar Disconnect Service Required" message in the instrument panel cluster \(IPC\) with any of the following diagnostic trouble codes \(DTCs\) stored in the chassis control module \(CHCM\): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. This may be due to water intrusion in the stabilizer bar wiring harness connector.
- [SYNC\-26.2.8.5 Ranger](/bulletins/11037515.md), 2026-09-28, Over\-the\-air update: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Quality improvements include: \-Enhanced AndroidAuto and Apple CarPlay connectivity
- [PCM\-26.6.3 Bronco](/bulletins/11037511.md), 2026-09-28, Other: UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. 25S75 Recall remedy \-Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to the engine.

JSON: [/v1/bulletins/10217028](/v1/bulletins/10217028)

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