Service bulletin 21B09-S1
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10216851 |
| Published by NHTSA | 2022-08-02 |
| Manufacturer's number | 21B09-S1 |
| Manufacturer's date | 2022-07-28 |
| NHTSA component | COMMUNICATION:MANUFACTURER TELEMATICS |
NHTSA's summary
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
| FORD C-MAX ENERGI | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| FORD FOCUS ELECTRIC | 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION ENERGI | 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN CONTINENTAL | 2017 |
| LINCOLN MKC | 2015, 2016, 2017 |
| LINCOLN MKX | 2016, 2017 |
| LINCOLN MKZ | 2015, 2016, 2017 |
| LINCOLN MKZ HYBRID | 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.