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Service bulletin 23-022-12 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10216341
Published by NHTSA2022-07-25
Manufacturer's number23-022-12 REV. A
Manufacturer's date2012-11-21
NHTSA componentAIR BAGS; VEHICLE SPEED CONTROL; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT

NHTSA's summary

Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A-pillar.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Body and frame, Throttle and cruise control

Vehicles listed
DODGE DURANGO2011, 2012
JEEP GRAND CHEROKEE2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
983222024-05-31. Other. STEP KIT - TUBULAR SIDE
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31001222022-10-31. Service bulletin. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
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31003192022-09-15. Service bulletin. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31006192022-09-15. Service bulletin. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.