# Service bulletin 08\-015\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10215959
- Published by NHTSA: 2022\-07\-18
- Manufacturer's number: 08\-015\-21
- Manufacturer's date: 2021\-01\-29
- NHTSA component: BACK OVER PREVENTION:DISPLAY FUNCTION

## NHTSA's summary

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM \(DT and JL with 3.0L Diesel\). Clock loses 6 seconds per day \(JL with 5 inch screen\). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10215959-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10215959-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2020 CHRYSLER PACIFICA
- 2020 DODGE CHALLENGER
- 2020 DODGE CHARGER
- 2020 DODGE DURANGO
- 2020 JEEP CHEROKEE
- 2020 JEEP GLADIATOR
- 2020 JEEP GRAND CHEROKEE
- 2020 JEEP WRANGLER
- 2020 RAM 1500
- 2020 RAM 2500
- 2020 RAM 3500
- 2020 RAM 4500

## Recalls for the same vehicles and component

- [24V676000](/recalls/nhtsa/24V676000.md), 2024-09-12: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EXTERIOR LIGHTING:BRAKE LIGHTS
- [22V638000](/recalls/nhtsa/22V638000.md), 2022-08-25: BACK OVER PREVENTION:DISPLAY FUNCTION
- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V512000](/recalls/nhtsa/20V512000.md), 2020-08-27: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [1800824](/bulletins/10251873.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected.P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power
- [0300224](/bulletins/10251863.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Front and Rear Axle Sensor Kit \*\*Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code \(DTC\) has been set: ? C1451\-11 \- Service Axle Locker System\*\* Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center \(EVIC\) for this condition.
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [S2319000007](/bulletins/10248550.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION; STEERING:CRITICAL FASTENERS; STEERING. Squeak Noise From Dash Area When Turning The Steering Wheel.
- [9004452](/bulletins/10248516.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- [0804523](/bulletins/10248014.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.

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