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Service bulletin 23-003-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10215935
Published by NHTSA2022-07-18
Manufacturer's number23-003-21
Manufacturer's date2021-01-15
NHTSA componentWHEELS; STEERING; SERVICE BRAKES; POWER TRAIN

NHTSA's summary

Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This condition is due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes, Steering, Transmission and driveline, Wheels

Vehicles listed
JEEP CHEROKEE2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262242026-05-07. Powertrain
26V2900002026-05-07. POWER TRAIN
20194402019-08-30. Steering
19V6370002019-08-29. STEERING:RACK AND PINION:RACK; STEERING:RACK AND PINION:PINION SHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S1721000016 REV.B2025-12-23. Service bulletin. Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S1805000006 REV.B2025-11-13. Service bulletin. ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
08-220-242024-10-08. Service bulletin. "Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering. This bulletin involves reprogramming the DTCM with the latest available software."
978922024-05-16. Other. SWITCH - BRAKE
18064232023-07-31. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: ? **P24D1-00 -Particulate Matter Sensor Regeneration Incomplete. NOTE: This software update will help prevent P24D1-00 from setting.
S23080000092023-02-13. Service bulletin. Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
S21080001702023-01-17. Service bulletin. Head unit button stuck DTC code B14DA-2A
08-003-22 REV. A2023-01-17. Service bulletin. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
18056202023-01-09. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter Ready?. In addition the following software enhancement are included:Improved idle after a hot restart.
21042202023-01-09. Service bulletin. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P1614-00 - ECU Reset-Recovery Occurred.